Travel agency review (Nizhny Novgorod)

unpunished rudeness

Author:
Date of purchase: 17 april 2015
Written: 20 april 2015
1.0
Travel agency: (Nizhny Novgorod)
Service type: пакетный тур

I'll start with the fact that I'm not a conflict person, and for me it's always better to resolve the issue "in a loving way." It so happened that I booked a ticket in this office. To be honest, I don’t really want to paint all the details, but I’ll briefly tell you how it all happened.

Firstly, on the move to "YOU", not seeing me, not knowing, and secondly, always "no time, no time, come on faster ...". And when, having agreed on one price, in the end I get another, I am naturally tormented by the question "Why?quot; Why should I give my earned money to some dubious citizens!? - Yes, I'd rather buy an extra toy for a child !!!!!! The dollar from the moment of booking ($-52.54 rubles) at the time of payment lost its positions and was a record low recently $-49.67 rubles! To which a flurry of rudeness and accusations began to pour on me !!! From approximate words: "It's not my fault that you were sleeping when I sent the letter, you had to call right away or in the morning (this is at 23:00 !!); because of 2000 they inflated here ...; What do you want from me?

I don’t know, and just do I have no time to find out with you here, I’ll only earn 200 rubles on you ... but hemorrhoids .... "... This is a small fraction. Moreover, the same situation was with a colleague who bought a tour at the same time as me.

Moreover, the main evil is Olga just the same. Despite the client sitting with her, she was openly rude. This is the first time I've encountered such customer service, worse than in a savings bank during difficult times, by God!

SUMMARY: if you want unpleasant sensations - you are there! And I'm definitely not going there anymore!




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