REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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Travel agency assessment:
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The quality of service at the agency is excellent, after one trip, I already contacted them for the second time, I bought a tour to Egypt. The operator was CORAL TRAVEL, everything was fine with the transfer, we had no problems, no delays. →
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Tour operator TUI Ukraine (TUI -Travel Agency · Bucha, Heroes of the Maidan, 15, office 22) is not the first time I apply. And all at the highest level. Last year for the first time (do not hide it was a little scary) flew to Hurghada, Stella Beach Hotel value for money, perfect, accompanied by: - everyone told in detail what and how ... - prepared all the documents, explained what and how step by step from airport to airport - Departure on schedule - Transfer back and forth without any complaints. →
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We bought a tour from them to Egypt. Everyone was helpful, all questions were answered. There were no air delays, we flew there right on time, and only delayed 20 minutes back. The transfer arrived a normal, regular tourist bus. The guide came at the appointed time, handed out a brochure with excursions. →
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We bought from them via the Internet, I did not have a chance to go to the office. I myself am the owner of an online store and I know what service is and how to work with a client, I personally have no complaints about them, I was satisfied with communicating with them. Everything went quickly, they did not fool their heads, they communicated professionally. →
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I bought a ticket for my friends from them, everything went well and the execution and issuance of documents. Unfortunately, I didn’t remember the name of the manager who worked with me, but everything was fine, I was very pleased with the service. →
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A good tour operator, worries about his tourists, qualified guides. →
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It can be said that we specially came to the Makadi Bay area in Egypt at this time of the year to visit Luxor. We monitored the Internet, found an excursion for $ 54 with a visit to the Valley of the Kings. When the hotel guide offered us a VIP option with a visit to the banana island, the valley of queens and kings for $ 65, we decided not to risk it and order it. →
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After returning to Ukraine, I read reviews about this tour operator. I confirm everything that is written about them on the Internet: irresponsible, they sold the hotel, which cannot be sold this season due to the weather. Cold wind from all sides, the sea is only from the pontoon, the rest is shallow water and swamp after low tides. The host party is rude, boorish and deceitful. →
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Bought package tours more than once. There are never any notes. →
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We booked a tour for 5 days, chose from guaranteed tours, which means we thought it was going for sure. Bought tickets and paid. And a week before departure, they cancel our trip, offering to choose other tours that are many times worse. I dialed the number that is listed on the site where the not-so-nice girl DIDN'T APOLOGIZE, didn't get into a position, but said something like - you call the reception, what do you need? Where is the explanation? Where is the apology? I'm talking about compensation! In general, your service is minus zero significantly! Teach operators to speak and apologize!!! And learn how to conduct business processes, and not put the tour in guaranteed, and then cancel it for no reason. →