REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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Travel agency assessment:
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We booked a tour for 5 days, chose from guaranteed tours, which means we thought it was going for sure. Bought tickets and paid. And a week before departure, they cancel our trip, offering to choose other tours that are many times worse. I dialed the number that is listed on the site where the not-so-nice girl DIDN'T APOLOGIZE, didn't get into a position, but said something like - you call the reception, what do you need? Where is the explanation? Where is the apology? I'm talking about compensation! In general, your service is minus zero significantly! Teach operators to speak and apologize!!! And learn how to conduct business processes, and not put the tour in guaranteed, and then cancel it for no reason. →
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We are grateful to Inna Erikovna, who chose this luxurious hotel for us. She was constantly in touch with us until we landed in the Dnieper from vacation. SMART →
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We have been using this company for a long time. We are not going to change. →
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We chose this company based on previous experience - in 2013 we went on the European Fireworks tour, and the program was rich and varied - 6 countries in 2 weeks. This time we went on the tour "North Cape - the magic of the north" in July 2018. We saw a lot, tried it, flew on planes, traveled by bus and sailed on ferries, visited the tundra, crossed the Arctic Circle, saw a real polar day. →
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I liked the travel agency, but there were serious problems with the host and they had to be solved 24 hours a day over the phone. But the Kiev operators worked clearly and smoothly, did not leave alone with the disagreements that arose →
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The quality of service at the agency was good, I have been working with the agent for more than a year. The trip was organized by ACCORD TOUR, 2 years ago there were problems with them, but this time everything was fine, on time and clearly. →
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When choosing a tour in the agency, everything suited me. The operator was TEZ TOUR. We chose the hotel ourselves, we contacted the agency when we made our choice. Vouchers and tickets were ready on time, the information was provided in full. →
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We made the purchase of the tour online, there was excellent service, the girl selected options, was in touch, tracked flights. I was satisfied with everything, everything was prompt and very fast. →
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Service at the agency is excellent, I can rate them highly. →
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Everything worked in the work of the agency, without any complaints. We were advised, recommended different options. →