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- Review of the travel agency ANEX TOUR m. ZHYTOMIR (WITHOUT DAYS OFF)
Travel agency review ANEX TOUR (Kyiv)
Review of the travel agency ANEX TOUR m. ZHYTOMIR (WITHOUT DAYS OFF)
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Author:
Date of purchase: 15 november 2019 Written: 31 january 2020 |
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Travel agency: ANEX TOUR (Kyiv) Service type: пакетный тур, отель |
We were dissatisfied and shocked, because we booked a day flight for the return trip, and we changed the time to night. We flew there at night, as we should have, and we flew back at 8 o'clock in the morning instead of 2 o'clock in the afternoon, no one warned us at the agency that the flight had changed. When we took the documents and I started looking through them, I saw that the return flight was not a day one, but a morning one. I talked to the girl from the agency literally 2 days ago, but she didn’t tell me anything, then, explaining that she let it out of her sight. Also, the agency did not correctly indicate the husband’s date of birth, everywhere in the documents, and in insurance too. I also did not like the representative of the ANEX TOUR operator in the hotel. If a tourist refuses excursions, it seems that he becomes an enemy.
