Dubious touropprator

Firstly, in our hotel there were many people who bought tours to better hotels, but they were deceived and in fact brought to the Albatros Palace in Hurghada. But for us, the biggest minus of the trip is the representatives of Anex tour - the deceivers Hassan and Ali !!! They lied all the time, they sold excursions to everyone at different prices !!! Tourists who took three excursions and whose birthday did not make any discounts, but in the course of the extra charge. And others just threw off 10-15 dollars. Because they didn't have money. Terribly not polite, they promised fruit in the room, a birthday present and a late check-out and none of this was done! They never showed the official prices from the Anekstur tour, the money for excursions for which we no longer wanted to go, after we found out that they took more money from us than from others, despite the fact that they split that these would be different ships, etc. Rude and deceitful! The Anekstur hotline did nothing to help!!! They said they can't get my money back! Although we wrote a statement in advance according to all the rules! But I hope at least somehow punish these unscrupulous guides!!!

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