Travel agency review Anex Tour Туроператор (Kyiv)

Horror

Author:
Date of purchase: 27 november 2018
Written: 15 january 2019
1.0
Travel agency: Anex Tour Туроператор (Kyiv)
Service type: пакетный тур

They settled us in room 911 with my family, the window rattled from the wind all night, changed the room to 1011, everything seems to be in order, but they started repairing, listened to the sound of a drill and the smell of paint was even in the room, in the hall it was unbearable to walk breathing through a rag, eyes corroded, but what about tourists with children? The hotel is for tourists from China, they come by bus, 6 buses each, respectively, a reference to the Chinese, they don’t swim, they only come to take pictures and on excursions, weddings, holidays, rent, respectively, the beach is not equipped with sun loungers, umbrellas, showers, towels, etc. there is nothing, the beach across the road is public, dirty strong waves, bushes around, a toilet for local merchants near the hotel. They took breakfast and dinner, they constantly slipped us a menu, each time they explained that we had already paid for everything, breakfast is very budgetary, and if you linger, there won’t even be any fruit left, dinner on the menu, also terrible water, croutons with spices, salted onion salad with chips, rice from one ruble. shrimp, banana casserole and that’s it, we went to the only supermarket to buy groceries, there is no infrastructure, the cafes are very dirty, it’s also very dirty around, garbage, stink, etc. in the end, the hotel guide, it seems Farid, I don’t remember exactly, said that only if you buy an excursion, he began to offer us to make it more convenient and reduce the return trip time, pay an extra 31 thousand rubles and leave for Nha Trang one day earlier, visit with Vietnamese Disneyland children, this amount includes an all-inclusive hotel for 1 night, entrance tickets for 2 adults and 2 children younger than 2 years old are free, we refused, because it turns out to be more expensive than Disneyland Paris. Until the morning karaoke outside the window. Generally disappointed. They flew to such a distance in NG holidays, respectively. the price is much higher, listen to the drill, the smell of paint and not only, the dirty sea, there is nowhere to go except the supermarket at all, as the guide told us, they say the hotel is not interested in Russian tourists, a landmark for the Chinese. There is nowhere to dry clothes, there is no animation at all, there is no infrastructure either, WE DRIVED on Mui Ne to the neighboring village 150,000 dong one way for about 20 minutes, plus sunbeds 200,000 dong, uncomfortable with children. The attitude of the hotel guide is more than outrageous, a very dismissive attitude, only, how to breed for money, we said that we should be moved to another hotel, they have a network of TTC hotels where there is no repair, the guide told us, they say you with your claims already they got everyone, you will be evicted right now and go wherever you want, they say it’s impossible with them, but with us you can poison the children with the smell of paint such that even your eyes hurt, the windows don’t open. Wasted time and money, very disappointed, offered another room the day before departure, that's it, just sorry we're renovating and that's it. On the Vietnam hotline Anex answer all questions with a separate guide and that's it. It is not clear what the money was paid for. You can’t wait for the elevator either, because everything is filled with Chinese, the elevator is crowded, you can wait more than 10 minutes for the elevator. In a word, a dump, not a beach holiday. Near the pool you can play tennis, rent 1 racket 100,000 VND per hour.




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