Travel agency review Anex Tour Туроператор (Kyiv)

Guide ANEX TOUR in the Dominican Republic Artem is a scammer !!!! The tour operator is not responsible for any

Author:
Date of purchase: 12 october 2021
Written: 15 november 2021
1.0
Travel agency: Anex Tour Туроператор (Kyiv)
Service type: пакетный тур

we got a scammer Guide ANEX TOUR Artyom (+18297628416), Dominican Republic, who sold a non-existent tour to many tourists !!!!!???????????????????????? we bought a tour to Samana with a visit to the Rotunda mountain, the famous swing over the abyss; observation of the floating islands, visiting the island of baccardi. The fact that the excursion is completely different, bought from local guides, was learned two hours after leaving the hotel, after everyone had gathered at the hotels !!! Moreover, Artyom sold it to us, knowing that the route is completely different. On the phone, he began to brazenly lie that the roads to the rotunda were FALLED ???? and at night they came up with another excursion. The guide on the bus, hearing our conversation on the speakerphone, explained that the tour was rolled back and our guide knew the entire route, of course, in advance. Moreover, less than half of the declared objects on the new excursion were shown to us, because the disassembly lasted about three hours. In fact, the official guide ANEX TOUR swindler Artem sold us a cheap tour of local guides at a price almost three times more expensive!!!. And after making a claim to Aneks, they agreed to return it anyway .... 30 dollars!!! This is for an inappropriate provided tour !!! And then for a third! The full price was $ 125. We flew away the next day and now we are trying to return this money already from home - until the issue is resolved. Instead of contacting the deceived tourists and humanly resolving the issue, they throw a bone at us, or rather, they only promise to throw it. ANEX TOUR is not responsible for the actions of its employees and would not care about tourists from a high tower!!!??????????????????????




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