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Travel agency review Anex Tour Туроператор (Kyiv)

Urgently change the hotel guide and horror with the postponement of departures

Author:
Date of purchase: 26 january 2018
Written: 07 february 2018
4.0
Travel agency: Anex Tour Туроператор (Kyiv)
Service type: пакетный тур

I quote from the review the impression on the guide and flight:

Separately, I want to write about the guide ANEX-Tour Muhamed. This does not apply to the hotel, more like information for tourists. Aggressive boor. If you don’t take excursions from him (we came to the sea for 5 days, excursions don’t work for us) - he is rude and threatens. He caught my daughter by the hand outside the hotel when I ran up - he started shouting that he knew that we were going to buy a tour to Israel in the city and threatened that he would not send us home (hahaha), like he overheard a conversation with tourists about that we are going to Israel to go. And so many tourists complained about him that similar situations arose with them. Such "employees" simply undermine the credibility of the company they work for.

The return home was long and tiring. Instead of departure at 13.00, we were informed that we were flying at 16.00. We are all dressed, many without lunch, from 13.00 gathered at the reception. And then it started: 16.55, 17.55, 18.55 ... At 19.55 we were told that we were being taken to settle in another hotel. Everyone is hungry, things are wrapped in plastic, dressed in sweaters, and it's hot outside. We were transported at 21.00 to another hotel (from 13.00 !!!), fed and settled in the rooms. As a result, after 4 hours, at one in the morning, we were again collected and taken to the airport. We took off at 4.55 ..... Instead of 13.00 the day before ..




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аватар MICHAELNIKE
MICHAELNIKE

You cannot adequately formulate and realistically substantiate the claim - how can you write about PREVIOUS reviews ????

Fri, 27 Oct 2017, 17:51
аватар MICHAELNIKE
MICHAELNIKE

Let's analyze the UNREASONED COLLISION point by point
1) about terminal A - nonsense and slander
2) transfer to a bus with euro numbers - GLOBAL plus issued as a minus
3) But excuse me, you need to prepare for EACH tour separately - NATURALLY everyone should prepare for the tour INDEPENDENTLY

4) about registration for the ferry and breakfast - another nonsense

5) someone said something, someone got something, according to someone ....

HOW can a company manage your money....??..

Fri, 27 Oct 2017, 20:46
аватар MICHAELNIKE
MICHAELNIKE

You cannot adequately formulate and realistically substantiate the claim - how can you write about PREVIOUS reviews ????

Fri, 27 Oct 2017, 20:51
аватар wwadim_i
wwadim_i

MICHAELNIKE I understand that you are a chord worker.

Sat, 28 Oct 2017, 09:52
аватар wwadim_i
wwadim_i

MICHAELNIKE I understand that you are a chord worker.

Sat, 28 Oct 2017, 12:52
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