Author:
Date of purchase: 06 december 2018
Written: 10 december 2018
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Travel agency: Anex Tour Туроператор (Kyiv)
Service type: отель
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Rested in Egypt in a hotel
Royal Monte Carlo Sharm El Sheikh 5
12 days in November 2018.
In general, they were satisfied.
True, one very arrogant type in the face
guide from Anextour named Ahmed Atef
almost ruined our holiday.
Required to visit excursions.
Having received a clear refusal (were in Egypt many times already),
tried to take our passports!
Like, think about it, and tomorrow you will get your passports.
Only perseverance and determination on our part,
helped us pick up our documents.
He lied to us that visiting the sauna and jacuzzi is paid for us.
Before leaving, everyone received written information about the time of departure from the hotel and departure from the airport.
We were not told anything.
In the information about the departure on 11/18/2018. our names (out of number 247) were not on the list of those leaving.
To our questions, he made a claim:
Where is the vodka? Where is the chocolate?...
We also heard Ahmed Atef say to his partner:
let them go with everyone on the bus!
Although the car to the airport was put on.
Ahmed Atef shame for the Royal Monte Carlo Sharm El Sheikh 5 hotel
Ahmed Atef - a shame for the tour operator Anextour!!!