Travel agency review Anex Tour Туроператор (Kyiv)

There are some shortcomings that spoil the overall impression of the rest.

Author:
Date of purchase: 19 may 2021
Written: 04 june 2021
5.0
Travel agency: Anex Tour Туроператор (Kyiv)
Service type: пакетный тур

- Planes are not comfortable. You feel like a herring in a jar. The crew is friendly.

On the way back, from Turkey to Ukraine, the flight was delayed for an HOUR!!! No one announced this delay, and the departure time was not changed on the scoreboard either. It was very unpleasant to sit and wait "by the sea for the weather." It would not be so insulting if the delay was announced.

- Excursions are expensive. For this money, you are promised a comfortable bus, breakfast, lunch, and arrival at the hotel for dinner. BUT!!!

1. Buses with tables torn off, curtains that cannot be fastened because the loop on which this curtain should be held is torn off, broken seats that are frozen in the “lying” position and cannot be returned to the “sitting” position.

2. Breakfast at a roadside cafe where you will be given one egg, one piece of cheese, one roll and a couple of olives. People had to go to the crime and quietly take one or two more rolls in order to eat at least a little more satisfying))))))) It seems to me that the price of the excursion should include a heartier breakfast ... ..

3. Stupid shopping trips where souvenirs/sweets/textiles cost space money!!! When a person goes to Ephesus, he goes to see the ancient city or the house of the Virgin Mary. ALL!!!! No one wants your ceramics, onyx, or textiles at a 20% discount at exorbitant prices! We all understand why this is done. But not everyone is ready to spend their precious rest time for two people from the whole Neoplan tourist bus to choose a glass of onyx for 40 minutes for 75 dollars, which in Ukraine can be bought for 10 dollars????????????? Or a silver jewelry for 280 dollars, which in Ukraine can be bought for 25????????????.

4. Speaking about the duration of the tour - indicate the real time. So that people are not late for other scheduled events, and do not get upset. This spoils the impression of the rest. (Because of the two-hour delay of the tour, we were not allowed into the restaurant. We were very upset, because we were late through no fault of our own!).

In general, we are satisfied with the tour, but the tour operator Anex Tour has some shortcomings. It would be very nice if our reviews were read, made conclusions and corrected.




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