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Author:
Date of purchase: 26 may 2017 Written: 19 june 2017 |
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Travel agency: Anex Tour Туроператор (Kharkiv) Service type: пакетный тур |
We sold a tour to Armas Labada 5 * and booked a room for us in Armas Park 3 * with a view of the trash and construction site.
We lived on the 3rd line, 400 meters from Labada, we went there, but this never covers all other impressions.
As it turned out later, this is an established scheme, they sell you 5 *, the voucher says Armas Labada 5 * Park standard room. It never occurred to us that the Standard Park is a completely different hotel, and even 3 *.
In general, Anex is freezing and already after our check-in on the first day, they deleted all our data from the database, they thought that they had covered their tracks and we supposedly didn’t fly anywhere.
It’s good that at least we still returned home on time, since the child is 11 months old and we had neither the strength nor the desire to make a scandal there, although it was worth it! Now we have written an official request for a refund together with the manager from the travel agency, everyone is freezing.
So let's sue, let the bastards know how to cash in on people and not disdain to substitute even small children. On the last day, we met the same couple with an 11-month-old child, who paid $ 1,400 and were also settled in this vile Armas Park, which they also learned about on the spot.
In general, this is a scam from the tour operator and the hotel, which are in collusion, if they think that there is no justice for them, then they are very mistaken, I have a lot of free time on the decree and they are guaranteed litigation, this is a matter of principle, not even money. Maybe this will calm them down a little and they will be ashamed to trade in fraud.
You are not the first, not you, as I understand it, the last. Drive these swindlers from the market of travel services in Kharkov in the neck, let them go to their native village, from where they crawled out, and do not disgrace the travel agencies of the city! They fall short of a city agency.
Не вы первый, не вы, я так понимаю последний. Гнать этих аферистов с рынка туруслуг Харькова в шею, пусть едут в родную деревню, откуда они выползли, и не позорят турагентства города! Не дотягивают они до городского агентства.
I have a lot of complaints about this company...
У меня к этой фирме тоже большие претензии....
I have a lot of complaints about this company...
У меня к этой фирме тоже большие претензии....
lina1975
And in the villages there is no such shit as this "hvirma" and never has been.
lina1975
А в деревнях такого дерьма, как эта "хвирма", нет и никогда не было.
lina1975
And in the villages there is no such shit as this "hvirma" and never has been.
lina1975
А в деревнях такого дерьма, как эта "хвирма", нет и никогда не было.