Travel agency review Coral Travel Туроператор (Kyiv)

Wrong hotel information was provided

Author:
Date of purchase: 13 july 2017
Written: 29 july 2017
4.0
Travel agency: Coral Travel Туроператор (Kyiv)
Service type: пакетный тур, отель

Dnipro city. Coral travel to Most City.

Manager Anastasia Nagornaya provided incorrect information about the hotel. It was agreed that the hotel has its own beach with free sun loungers and umbrellas, that towels for the beach will be issued.

For us, this was the deciding factor in choosing the hotel.

But upon arrival, it turned out that none of this was there.

It was also agreed that the room will be cosmetics - shower gel, shampoo and liquid soap. This also did not happen.

They approached the reception - they said that they did not have this and never had it.

The mood was very spoiled. These costs were not included.

In Turkey, I had to buy a towel, gel and shampoo, go to paid beaches. We also bought an umbrella - for the city beach.

Instead of rest, we were engaged in solving these problems.

The manager on the go did not contact the hotel representative at all.

We won't be using this travel agency again. Left a very bad impression.




Comments (2) leave a comment
аватар floriumlena2017
floriumlena2017

Last year, I approached Koran Travel, which is in Most City, and asked me to pick up an excursion tour to Montenegro. The manager girl took my phone number and email address, promising to pick up options and send me an email and call.
Nobody called, nobody sent anything. I bought the tour elsewhere.

Sun, 30 Jul 2017, 06:09
аватар floriumlena2017
floriumlena2017

Last year, I approached Koran Travel, which is in Most City, and asked me to pick up an excursion tour to Montenegro. The manager girl took my phone number and email address, promising to pick up options and send me an email and call.
Nobody called, nobody sent anything. I bought the tour elsewhere.

Sun, 30 Jul 2017, 09:09
аватар