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Author:
Date of purchase: 07 may 2018 Written: 20 august 2018 |
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Travel agency: Join UP! Турагентство (Kyiv) Service type: пакетный тур, отель, авиаперелёт |
Flights are constantly rescheduled, they do not inform about it in advance, they check into another (not booked) hotel. They report this only upon check-in. They don’t answer calls, they don’t deal with complaints. You feel insecure in another country. Managers are not even interested in your opinion. Disregard for customers. I will never go there again.
we had exactly the same situation: we paid for 7 nights, in the end we rested 6, they also threw us on another flight. Now we will sue for the paid but unearned 7 night.
у нас была точно такая же ситуация:платили за 7 ночей,в итоге отдохнули 6,еще и в другой рейс нас кинули.Сейчас будем судиться за оплаченую но недобытую 7 ночь.
we had exactly the same situation: we paid for 7 nights, in the end we rested 6, they also threw us on another flight. Now we will sue for the paid but unearned 7 night.
у нас была точно такая же ситуация:платили за 7 ночей,в итоге отдохнули 6,еще и в другой рейс нас кинули.Сейчас будем судиться за оплаченую но недобытую 7 ночь.