Date of purchase: 11 september 2019 Written: 25 september 2019
1.0
Travel agency: JoinUp Туроператор (Kyiv) Service type: пакетный тур
We booked a tour to Mallorca in a 5 star hotel, deluxe room. We arrived at the hotel and our room was not available. The hotel said that the booking was never confirmed. I had to live in some kind of bedbug, where everything was broken, the room was so small that they stepped over suitcases, and a cot was put for the child. And this is instead of LUX!!! We didn't get any money back.
