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- Complete lack of support!
Travel agency review JoinUp Туроператор (Kyiv)
Complete lack of support!
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Author:
Date of purchase: 03 august 2020 Written: 05 september 2020 |
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Travel agency: JoinUp Туроператор (Kyiv) Service type: пакетный тур |
They settled in the hotel for 9.5 hours, openly extorted money. At the meeting with the guide, I tried to explain point by point what I don’t like and why I want to move, but I was not given this opportunity! The guide, having heard only the first point of my complaint, roared, his monologue lasted 30 minutes, and ended with threats that since I talk so much, so dissatisfied and angry, he will not help me. He wants to help, he wants not. After several more attempts to establish a dialogue, I was offered to move to a hotel on the second line, outside the city for a $400 surcharge. There were no other offers, while he said that I should name the hotels in which I want to move (calculating that I don’t know them), otherwise he has no right to offer me, I named 10 of them! He offered only one and the one I didn't name!
The name of this scoundrel and scammer is ARMY from "JOIN UP" tel. +201200847743
Later, I repeatedly observed how the guides of other tour operators moved people for $ 50 to "le Pasha" and other hotels
