Date of purchase: 02 march 2020 Written: 28 october 2020
3.0
Travel agency: JoinUp Туроператор (Kyiv) Service type: пакетный тур
For the first time I bought two tickets from this tour operator (for my family and parents). The impression of the work of the travel agency is terrible. The dates have been postponed three times. The return flight was also postponed for a day, from the airport, when they said that there would be no flight, they settled in a bad hotel, where the attitude of the hotel workers was bestial. And why did they cancel the flight - they sent us a faulty plane !!!
The guide at that time did nothing, did not help us (all the tourists who had to check into this hotel for a day) in resolving certain issues with the hotel staff. In the morning we were sent to the airport from the hotel even without breakfast cereals. I asked for a 0.5 liter bottle of water for a child with a scandal.
Very chaotic review.
Who moved the dates? Why were the dates postponed?
What do you think the guide should do? How to help?
How do you think the "travel agency" should have supported?
Очень сумбурны отзыв.
Кто переносил даты? По какой причине переносили даты?
Что по Вашему должен был делать гид? Как помогать?
Как по Вашему должна была поддерживать "турфирма"?
Very chaotic review.
Who moved the dates? Why were the dates postponed?
What do you think the guide should do? How to help?
How do you think the "travel agency" should have supported?
Очень сумбурны отзыв.
Кто переносил даты? По какой причине переносили даты?
Что по Вашему должен был делать гид? Как помогать?
Как по Вашему должна была поддерживать "турфирма"?