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Travel agency review JoinUp Туроператор (Kyiv)

No desire to contact this tour operator

Author:
Date of purchase: 02 march 2020
Written: 28 october 2020
3.0
Travel agency: JoinUp Туроператор (Kyiv)
Service type: пакетный тур

For the first time I bought two tickets from this tour operator (for my family and parents). The impression of the work of the travel agency is terrible. The dates have been postponed three times. The return flight was also postponed for a day, from the airport, when they said that there would be no flight, they settled in a bad hotel, where the attitude of the hotel workers was bestial. And why did they cancel the flight - they sent us a faulty plane !!!

The guide at that time did nothing, did not help us (all the tourists who had to check into this hotel for a day) in resolving certain issues with the hotel staff. In the morning we were sent to the airport from the hotel even without breakfast cereals. I asked for a 0.5 liter bottle of water for a child with a scandal.

Support from the travel agency - zero!




Comments (2) leave a comment
аватар Natalyvu
Natalyvu

She also traveled to Scandinavia with Inkomartur. Incredible beauty!!! like visiting Paradise! Only with the guide Ekaterina Kuznetsova was not lucky, who went for the first or second time on this trip, she read all the information from a piece of paper in a monotonous voice, well, perhaps experience came with years of work along this route. and I hoped that the group would be lucky Ilya Mezhul, I heard only good things about him.

Wed, 12 Jun 2013, 22:31
аватар LucitaM
LucitaM

Nothing in a person's life is accidental. To understand what is good, you need to know what is NOT very good. That's how it was for me… Years of traveling with the Accord-tour all reduced my, emotional person, delight from what he saw. And.. oh God, thank you, I got into the Northern Saga with the Inkomar. Impeccable service, attention, intelligibility, courtesy - these are the words from a long list that I can use to characterize the organization of the tour in Kyiv.
But “this is a very important moment!”, “I want to highlight” - I quote Ilya :)) - this is what we experienced during those 14 days spent in a warm company in cold northern countries. Only poets or people who know how to hold a pen in their hand can colorfully describe what they saw, experienced, lived, but I will simply say - this is all space, a brain break .... nirvana and all this thanks to you, Ilyusha. You are not only the most wonderful guide, a very erudite person, a gallant man, but also a subtle psychologist (at least not to overpraise it)))) I found the key to everyone. You managed a lot in such a short time: to make even the most boring people fall in love with these beautiful countries, to teach them to feel, think, perceive differently than it was .. Thank you. Thank you for being. And what exactly are you!

Tue, 25 Jun 2013, 12:15
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