Pilon agency review (host)

We rested in Montenegro in 2018. We bought a tour from the Join Up tour operator in Ukraine, the host was the Pilon agency. They met us at the Tivat airport and provided a transfer. Through them we also booked excursions.

Upon arrival at the airport, we were met and taken on a big bus to Budva, then we transferred to a minibus and were taken to the villa. When we left back, no one provided a minibus, and we had to walk through the heat with our suitcases to the place where the big bus picks up.

There were still unpleasant impressions about the Pilon agency. When we took an excursion to Croatia, we were given an old bus with a non-working air conditioner. 4 hours one way, in the cabin the temperature is +40 according to the sensations, it was possible to cook ...

They also took an excursion "Herceg Novinsky Bay" with a visit to the blue cave. The tour is very interesting, but the organization is not good. Plans for visiting the cave changed several times, we already thought that it was canceled, but then we still found a boat.

The same hot bus was given for the return transfer. And most importantly - no one warned that the flight was canceled. We were brought to the airport and left, there was no our flight, no information was provided. 4 hours of indefinite waiting in a stuffy airport, where there is nowhere even to sit down. I understand that they knew all this, they just already had plans for this bus (excursions) and did not want to postpone the departure time. Other tour operators brought their tourists to the airport on our flight much later and they did not have to wait 4 hours before check-in.

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