Date of purchase: 12 september 2025 Written: 24 september 2025
3.0
Travel agency: JoinUp Туроператор (Kyiv) Service type: пакетный тур
A travel agent recommended this company. A 9-day tour to Greece (Crete) cost
almost 2,800 euros. We arrived at the hotel from the airport at 3:00 AM and were checked into our room at 3:00 PM. We spent 12 hours wandering around the hotel and changing in the restroom.
The hotel experience is a different story. At 11:00 AM, they checked us out of our room, took our hotel bracelets, and the bus to the airport left at 12:15 AM. We spent 1:00 PM homeless, hungry, on the beach, where hotel security chased us away because we didn't have our bracelets. I will never use this travel agency again and I don't recommend it to anyone.