Travel agency review JoinUp Туроператор (Kyiv)

Terrible travel agency

Author:
Date of purchase: 01 august 2019
Written: 16 august 2019
2.0
Travel agency: JoinUp Туроператор (Kyiv)
Service type: пакетный тур, отель, авиаперелёт

We ordered a tour to Sharm through the Join Up operator with a departure at 00:05 from Kyiv. As a result, a few hours before departure, they changed SkyUp to Bukovina and rescheduled the departure for 15:30, -1 day. IT'S A GREAT START OF YOUR HOLIDAY.

We rested at the Reef Oasis Blue Bay Resort 5 *, the territory is gorgeous! And everything seems to be)) a detailed review about the hotel was also written,

It all started with a meeting with the join up guide. "Only today, only now, buy a tour from us at a unique price, only for you and Bla-Bla-Bla." We were seduced, took an all-in-one tour for $ 75 per person.

And now this day has come.

We were picked up from the hotel around 8 am, then they took us to the rest of the hotels to pick up the rest. We are driving, we are driving, and then we CRUSH into the other 3 or 4 buses. To say that my whole life flew before my eyes is an understatement. As it turned out, ONLY THE BRAKES OF THE BUS HAVE FAILED. Thanks to the Universe that no one was hurt in our bus, sympathy for those 5 Italians, a little girl who was carried in her arms. Everyone is in a panic, no one needs an excursion anymore, return only to the hotel, to which the guide replied: it’s impossible, we crossed the border, it’s about an hour to go back, everything is ok, now they will replace the bus and go further. As an "apology" we were each brought a bottle of water from the nearest gas station. We got to the quadrics, they don’t have rear brakes, it doesn’t matter! We went in a column, then they took us on camels, rode on a yacht, fed us a “seafood” lunch (! 4! shrimp, soup with the smell of seafood, chicken, rice, salad, a couple of pieces of some kind of fish) and landed. Further on the program, there was supposed to be a reserve, but due to the current situation (accident), we “are a little behind, there will be no reserve.” Well, yes, of course, it's okay, these are our problems. Oh well, at least take us whole to the hotel;)))

Dear Administration Join up, stop saving and cheating your tourists, CHECK ALL YOUR BUSES before putting people on them, review your company policy or better just close.

This is how our trip to Sharm turned out.

CHARM, Join Up, THANK YOU FOR ALIVE.




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