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Travel agency review JoinUp Туроператор (Kyiv)
You won't find a better travel agency
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Author:
Date of purchase: 05 april 2018 Written: 14 may 2018 |
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Travel agency: JoinUp Туроператор (Kyiv) Service type: пакетный тур |
I bought a tour to Egypt from this tour operator. There was supposed to be a departure on 05/05/2018, but it was postponed to 09:00. After that, the air carrier and departure time were changed to 11:30. No one provided any information about the change of the air carrier and the time of departure, no one answered the phone in the office of the travel agency. I flew out only at 13:00, there were no explanations for this, and even more so there were no apologies. According to reviews, I read that the constant change of flights and departure times is normal practice for this tour operator. At the same time, the tour operator does not consider it necessary to make any compensation for material losses. As a result, I lost two days of rest, because on the last day the departure time was also postponed from 17.35 to 14:10. I STRONGLY do not recommend this tour operator!!!
