Travel agency review Misto.travel (Lviv)

Did not provide a transfer, did not call before the tour

Author:
Date of purchase: 20 june 2019
Written: 30 june 2019
1.0
Travel agency: Misto.travel (Lviv)
Service type: экскурсионный тур

The Czech Republic-Austria-Budapest tour was bought on the Misto Travel website, the operator is Accord Tour. The only, but a big minus - when buying a tour in Misto-travel, they promised, but in the end they did not organize a transfer from Lviv to terminal A. They also promised that the group leader would call back before the tour to clarify the details of the transfer.

But no one in a toga called and did not provide a transfer. If I had waited for their transfer and had not called a taxi, I would have been left without a tour.

Accord-Tour blamed Misto-Travel, and Misto-Travel blamed Accord-Tour. In the end, no one even called back with an elementary apology.

On payment of the tour - everything is pretty fast, no complaints.




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