This agency does not have the right to call itself a tour operator

This agency negotiates with tour operators in different countries... A tour operator is when they themselves travel around countries, book hotels, hire their staff.... why? after all, you can negotiate with a local shop and not bathe .....

So if they would at least cooperate with a normal tour operator, otherwise at the hotel reception, there is not even a stand of the company with which they work ... and when leaving, they did not bother to leave information about our transfer, even at the reception !!!!!

Well, that's half the trouble!!!!

We also wanted to fly with them to Greece ....

We booked a tour, they did not confirm it for us for 4 days, the prices for all hotels increased, and they sent us a refusal .... Although this hotel was updated in its database in price and put it 200 euros more expensive !!!! those. what happened? - they chewed snot, then called their intermediary, and he told them that the price had risen, of course it’s easier for them to send a refusal than to book a hotel at the old price and not earn anything in particular, the loot is more important than the attitude towards their customers .... very not a pleasant situation... that's not how professionals work!!!!

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