DEFERRED FLIGHT FOR 4 HOURS WITHOUT EXPLANATIONS AND COMPENSATIONS

Good afternoon!
Please provide the booking number (order of services).
We will analyze the situation in detail and provide you with explanations.
Thank you!
Sincerely, TRAVEL PROFESSIONAL GROUP!

BAY-4308, Dalaman - Lviv. From the hotel at 02:00 we went down for a transfer, the same evening at 22:00 we learned about the time of departure (02:30). At the reception we are told that the transfer is delayed for an hour. WE sleep sleepy 1.5 hours at the reception waiting for the bus. at 05:30 we arrived at Dalaman Airport. There we saw that the departure is delayed from 06:45 to 08:20, then the departure time changes to 09:20. In fact, we depart from Dalaman at 10:00 am !!! Without any explanation, we flew home, sitting in the seats for the crew, without windows, near the toilet and the turbine of the plane, not even having a place to put hand luggage, because above our seats was emergency equipment!

BAY-4308, Dalaman - Lviv. From the hotel at 02:00 we went down for a transfer, the same evening at 22:00 we learned about the time of departure (02:30). At the reception we are told that the transfer is delayed for an hour. MI sleepy 1.5 hours sleeping at the reception waiting for the bus. at 05:30 we arrived at Dalaman Airport. There we saw that the departure is delayed from 06:45 to 08:20, then the departure time changes to 09:20. In fact, we depart from Dalaman at 10:00 am !!! Without any explanation, we flew home, sitting in the seats for the crew, without windows, near the toilet and the turbine of the plane, not even having a place to put hand luggage, because above our seats was emergency equipment!

Thank you, we need information by which we can recognize you. please also write the service order number or last name in English. language and dates of the tour.

Thank you, we need information by which we can recognize you. please also write the service order number or last name in English. language and dates of the tour.