Travel agency review TPG Туроператор (Kyiv)

Day of rest was stolen, but the money was not returned

Author:
Date of purchase: 11 june 2018
Written: 15 august 2018
2.0
Travel agency: TPG Туроператор (Kyiv)
Service type: пакетный тур

They do not return money for a shortened tour !!! Horror I do not recommend !!! Due to the optimization of the flight program, the flight on June 25 was canceled and the tourists were transferred to the return flight on June 24. There is also a return on 26.06, but for 1 night at the hotel, the surcharge will be 30 USD net. Tourists refused to pay extra and flew for 7 nights. The tour ended on 24.06, and the money, the return for some reason 20 dollars !!!, we can’t get for 2 months already. There is only one answer: the information is cleared. TR17068226




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аватар qualityTPG
qualityTPG

Hello again, author fopl!
The funds on the application TR17068226 were returned on 08/02/2018, in the amount of $20. The payer was LIPNEVSKA SVITLANA LEONIDIVNA.
She was returned to the Privatbank card.
If this is you, please check the map.
Thank you!

Thu, 16 Aug 2018, 07:40
аватар qualityTPG
qualityTPG

Good afternoon, dear author fopl, we will understand in detail what the problem is and will answer you.
Lotsman77, tell me the voucher number, please.

Thu, 16 Aug 2018, 10:22
аватар qualityTPG
qualityTPG

Hello again, author fopl!
The funds on the application TR17068226 were returned on 08/02/2018, in the amount of $20. The payer was LIPNEVSKA SVITLANA LEONIDIVNA.
She was returned to the Privatbank card.
If this is you, please check the map.
Thank you!

Thu, 16 Aug 2018, 10:40
аватар fopl
fopl

Good afternoon. Thanks for the quick response. The money really came. Sorry if you're wrong. But, surprisingly, there was no message from the bank, and no one from the TPG reported that they had been sent. Although they wrote to you on 2.08, after they arrived, it turns out that the money. Answered - we have to wait. On August 10, they wrote to you, in general, no one answered anything. Weird

Thu, 16 Aug 2018, 13:39
аватар fopl
fopl

Good afternoon. Thanks for the quick response. The money really came. Sorry if you're wrong. But, surprisingly, there was no message from the bank, and no one from the TPG reported that they had been sent. Although they wrote to you on 2.08, after they arrived, it turns out that the money. Answered - we have to wait. On August 10, they wrote to you, in general, no one answered anything. Weird

Thu, 16 Aug 2018, 16:39
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