Author:
Date of purchase: 01 june 2016 Written: 07 june 2016 |
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Travel agency: TPG Туроператор (Kyiv) Service type: пакетный тур |
I'll start from the very beginning.
Was looking for a tour for 2 adults. The company "Come with us" offered us a tour from TPG fortune 4 * Bodrum. Even in Kyiv, TPG could not decide on the departure of the plane, then it flies from Borispol, then from Zhulyan, then again from Boryspil. But this is not the worst. The terrible began upon arrival in Bodrum. There were more than 30 people who arrived by fortune 4 *, and instead of 4 stars, everyone was brought to 3 stars. We began to find out how many stars, the manager at the reception said 3 stars, and the guide saw the vouchers and said that it was a scam and it was not a four. We started calling Kyiv with appeals, we were assured that TPG would solve everything. They said that they had been in the know since 8 in the morning, and that they were sorting it out. A day passed in the proceedings, and by the evening they were told that TPG had not violated anything, and whoever doesn’t like it, let them make an additional payment, and then they will be transferred to another hotel. How many people who were sitting at the reception asked to show documents about the star rating of the hotel, so no one showed anything, they said you are nobody, why we will show you something !!! Now I don’t even write about the fact that the food was missing in the hotel ( rotten eggs, rotten apples....), etc. The beach and the sea are terribly dirty, and besides, paid sunbeds with a mattress and umbrellas are $ 3 per unit, and young ladies like prostitutes walked around the hotel. In the evening, the guide arrived, persuaded everyone to stay overnight in this bum, and supposedly in the morning they would all be transferred to the four. That same evening, we already made an additional payment for the Onuru 4 * hotel with a transfer, which was supposed to take us to Onuru in the morning. Morning came, and here is a new blow. The guide said that everyone should write a waiver of claims against the hotel and the host "Alaska Tour", otherwise no one will take us anywhere. And this despite the fact that we have already paid for the hotel and the transfer to it !!!!! There was only one way out, we took a taxi and went to Onuru ourselves. Upon arrival, thank God they immediately settled us, and finally, after all this horror, our vacation began. Only 2 families left us in a taxi. The rest remained to fight for the transfer and their rights. These people were then brought to Onuru in the evening, but this happened only when one woman became ill, and the Ambassador arrived.
The worst thing is that before our group of people arrived, three days before that there was the same story, and also from TPG, and on the same day when we moved to Onuru, a new group of people arrived, also from TPG and in the same way fortune 4*. The horror is that the Tour Operator TPG absolutely does not love and does not respect his compatriots, breeds people, and believes that it should be so!!!!!!!!!
I wish TPG a speedy closure! Tour Operators like this shouldn't exist!!!!! Don't fly from this horrible company!
I completely agree, I was in this very group of unfortunate and deceived tourists.
Целиком и полностью согласна, находилась в этой самой группе несчастных и обманутых туристов.
everything is true! My husband and I were in this group. I personally contacted the Consul of Ukraine and only after the intervention of the Embassy, the Consulate, two Ukrainian TV channels, the firm of 3 letters Tipiji still gave the go-ahead for the resettlement of people from 4* to 4*!!!! But with solid surcharges of 130-200 dollars. To date, none of the tourists have been provided with a document confirming the surcharge. The WORST trip of my life! PEOPLE! Do not rely on fortune!
все чистая правда! Мы с мужем были в этой группе. Я лично связалась с Консулом Украины и только после вмешательства Посольства, Консульства, двух украинских телеканалов фирма из 3-х букв типиджи все же дала добро на переселение людей из 4* в 4*!!!! Но с солидными доплатами по 130-200 долларов. До сегодняшнего дня никому из туристов не предоставили документ, подтверждающий доплату. Самое КОШМАРНОЕ путешествие в жизни! ЛЮДИ! Не ведитесь на фортуну!
I agree with the negative reviews. the road back from bulgaria blurred the whole trip. after a difficult night crossing across the borders, our group was stupidly dropped off in Melitopol on July 17, 2016 and transferred to a bus, which, apparently, is older than me: there was a parody of air conditioning. there was nothing to breathe. There were not enough seats for everyone: 2 people were sitting on the floor. it was a nightmare. We got to Kharkov late at night, having suffered a lot. as I go not for the first time, that is, with what to compare. disgusting attitude towards customers. I will also add that the bus. from which we were kicked out was not broken. another group was loaded into it right there in Melitopol before our eyes. I want to wish the management of the travel agency from myself and my husband: that the devils roast you in hell at the same temperature as it was on the bus. my heart ached from lack of air. I just don't want to spend the rest of my vacation on a trial. but I really want to! Please don't go with this company!!!!!
согласна с негативными отзывами. дорога назад из болгарии смазала все путешествие. после трудного ночного переезда через границы нашу группу тупо высадили в мелитополе 17-го июля 2016 года и пересадили в автобус, который, видимо, старше меня: там была пародия на кондишен. дышать было нечем. мест всем не хватило: 2 человека сидело на полу. это кошмар был. в харьков попали поздно ночью, сильно намучившись. так как езжу не впервые, то есть, с чем сравнивать. омерзительное отношение к клиентам. еще добавлю, что автобус. из которого нас выгнали, не был сломан. в него тут же в мелитополе загрузили другую группу на наших глазах. менеджменту турфирмы хочу пожелать от себя и своего мужа: чтоб вас черти жарили в аду при такой температуре, какая была в автобусе. сердце болело от недостатка воздуха. просто не хочу тратить остатки отпуска на судилище. а очень хочется! Люди, не ездите с этой фирмой!!!!!
I, as a travel agent, wonder what the name of the 3 * hotel in which the TPG wanted to check in was?
мне как турагенту интересно, как назывался тот отель 3* в который тпг хотел заселить?