Travel agency review TPG Туроператор (Kyiv)

TPG is NOT a Travel Professional Group, it is an OCG - ORGANIZED CRIMINAL GROUP!!!

Author:
Date of purchase: 19 october 2017
Written: 08 november 2017
1.0
Travel agency: TPG Туроператор (Kyiv)
Service type: пакетный тур

I approve this with full responsibility, because although they say “a shell does not hit the same funnel twice”, twice this year it was deceived by TPG scammers. In July, Batumi (voucher TPG No. GE29077006 City Star Hotel), in October, Sharm El Sheikh (voucher TPG No. EG20107189 Hilton Sharks Bay Hotel), both times they tried to settle in old shabby hotels. In the first case, we got to our hotel ourselves, checked in according to vouchers, at the end of the holiday TPG refused to pay for our stay at the hotel, we had to contact the police. In the second case, a riot was staged immediately, there were 8 of us, they did not allow us to take things out of the minibus, they called the hotel and city police. Did not help. We could only "bargain" for a better hotel. We did not have time to settle down, an offer was received by phone to the room - to move to the hotel, where the places were originally booked.

And suddenly there were places in the hotel, and an agreement between TPG and our hotel suddenly turned out to exist, but as they categorically stated: 200 percent, you will not check in at the Hilton, you will sit on the bus until you are blue in the face! Wasted days of rest, nerves, money! Run from TPG like the plague!




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аватар Nikonya
Nikonya

God forbid, buy vouchers from TPG by fortune! This is not the fortune that it was before. If, with a normally chosen tour with a specific hotel, you are forcibly taken to some kind of "hole", then by fortune there is nothing to say!

Thu, 07 Dec 2017, 15:25
аватар yulacha2011
yulacha2011

HORROR bought a tour from the tour operator TPG (TPG) for fortune 4 * (voucher No. EG23117083), when they arrived, it turned out to be 3 *, that is, the tour operator is lying and submits the wrong hotels, the description and class of the hotel does not correspond to reality, that is, representatives This tour operator has never been to this hotel. It is not possible to contact the tour operator: there is only 1 landline phone in Kyiv, which does not answer. I DO NOT RECOMMEND THIS TOUR OPERATOR TO ANYONE!!!!!!
They staged a riot right away, there were 16 of us, sat on suitcases near the entrance to the hotel, called the tourist and city police, called the consulate - this was the only way they could solve the issue of resettlement.
I agree with the previous review: TPG is NOT a Travel Professional Group, it is an organized crime group - an ORGANIZED CRIMINAL GROUP!!!

Thu, 07 Dec 2017, 16:53
аватар Nikonya
Nikonya

God forbid, buy vouchers from TPG by fortune! This is not the fortune that it was before. If, with a normally chosen tour with a specific hotel, you are forcibly taken to some kind of "hole", then by fortune there is nothing to say!

Thu, 07 Dec 2017, 17:25
аватар qualityTPG
qualityTPG

Hello yulacha2011!
The operator's official response was sent to you by email on 12/12/17.
The tour operator has fulfilled its obligations in accordance with the norms of the current legislation and the provisions of the Agreement.

Mon, 18 Dec 2017, 11:22
аватар qualityTPG
qualityTPG

Hello yulacha2011!
The operator's official response was sent to you by email on 12/12/17.
The tour operator has fulfilled its obligations in accordance with the norms of the current legislation and the provisions of the Agreement.

Mon, 18 Dec 2017, 13:22
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