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Travel agency review TPG Туроператор (Kyiv)

TPG is NOT a Travel Professional Group, it is an OCG - ORGANIZED CRIMINAL GROUP!!!

Author:
Date of purchase: 19 october 2017
Written: 08 november 2017
1.0
Travel agency: TPG Туроператор (Kyiv)
Service type: пакетный тур

I approve this with full responsibility, because although they say “a shell does not hit the same funnel twice”, twice this year it was deceived by TPG scammers. In July, Batumi (voucher TPG No. GE29077006 City Star Hotel), in October, Sharm El Sheikh (voucher TPG No. EG20107189 Hilton Sharks Bay Hotel), both times they tried to settle in old shabby hotels. In the first case, we got to our hotel ourselves, checked in according to vouchers, at the end of the holiday TPG refused to pay for our stay at the hotel, we had to contact the police. In the second case, a riot was staged immediately, there were 8 of us, they did not allow us to take things out of the minibus, they called the hotel and city police. Did not help. We could only "bargain" for a better hotel. We did not have time to settle down, an offer was received by phone to the room - to move to the hotel, where the places were originally booked.

And suddenly there were places in the hotel, and an agreement between TPG and our hotel suddenly turned out to exist, but as they categorically stated: 200 percent, you will not check in at the Hilton, you will sit on the bus until you are blue in the face! Wasted days of rest, nerves, money! Run from TPG like the plague!




Comments (24) leave a comment
аватар gg-pro1975
gg-pro1975

Hello. Since the opening of the company with us on pilots, for 5 years I have been using only the services of a travel agency. Director Anna and her managers are so attentive that I have never met such an approach anywhere else. I have already traveled half of Europe and I will travel the same amount with them. Perhaps the fact that you were sent to the site to study tours only says that there is now a huge selection of tour operators and trips. Personally, we ourselves study tours on the Accord website and then go to the travel salon and there we already make an order. Sincerely, Gregory

Sat, 15 Oct 2011, 14:18
аватар sev1568
sev1568

Even though this is an old comment, I would still like to reply. A lot of people who come to us for a tour often do not know where to go. The beginning of the conversation usually goes like this: "I would like to go somewhere ..." Agree, very blurry. Our task is to identify the needs of the client, determine his requirements and wishes, and as a result, choose the right direction for recreation together. Countries, resorts, destinations, hotels - a huge number. Often, having talked in a general direction, we give the client a couple of sites, the same from Accord, which has not dozens, but hundreds of tours, so that a person can study for himself what he wants. Many get on the net themselves and explore destinations and hotels. Moreover, talking about tours by phone is not customary in our office, we always invite a potential traveler to our office to talk in a relaxed atmosphere and show everything that we can offer.
Fortunately, we have hundreds of satisfied customers who regularly, several times a year, go on vacation from our company. Too bad they don't have time to leave a good review of their trips.
Best regards, "TourSalon" employee, Alina

Sat, 09 Jul 2016, 09:48
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