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Travel agency review TPG Туроператор (Kyiv)

TPG are scammers!

Author:
Date of purchase: 04 september 2017
Written: 31 october 2017
2.0
Travel agency: TPG Туроператор (Kyiv)
Service type: отель

We bought a tour to the hotel "Sultan Gardens Resort" (Voucher TPG No. EG20107022) . Upon arrival, the campaign refused to accommodate us in this hotel, explaining that there were no places there. Although the payment was made in full in almost 2 months and the hotel was confirmed. They categorically refused to take us to our hotel, they took us to another one. We had a ten month old baby with us so it was impossible to argue. They promised that the hotel that we were offered was of a higher class, that the room would be the best. This is our fifth stay in 5* hotels, but this hotel was the worst of all the previous ones. The next day, under the threat of eviction, they forced us to sign a paper that we had no claims against them. As it turned out, the same scheme was carried out with at least 4 tourists from our return flight. The campaign takes money for one hotel, settles in a completely different low-quality hotel. This is just a scam! Rest and mood of our family was spoiled.




Comments (14) leave a comment
аватар Galapagos
Galapagos

I really want to get there, I watched a documentary about the reserve - the nature is amazing.

Thu, 28 Jul 2011, 13:14
аватар LediGala
LediGala

And the most important thing that is striking in it is that it was created by human hands in the most arid zone of Ukraine. And as before, care is visible at every step. Come, you won't regret it. Now they have already started making tours in the south of Ukraine and visiting the reserve. And all vacationers on the Arabat Spit and in the Crimea are offered a one-day visit to the reserve.

Thu, 28 Jul 2011, 15:18
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