Travel agency review TUI на Майдане ТЦ ГЛОБУС (Kyiv)

Vacation turned into a nightmare

Author:
Date of purchase: 17 september 2021
Written: 10 october 2021
4.0
Travel agency: TUI на Майдане ТЦ ГЛОБУС (Kyiv)
Service type: пакетный тур, отель, авиаперелёт

My ticket was issued according to the Belarusian passport, that is, they knew about all the nuances (or, even worse, they did not know).

I was not warned that I would need a PCR test to enter Ukraine back. Because of this, they turned me right at the airport, not letting me on the plane. The funny thing is that no one needs a PCR test at the Kyiv airport, but ... you need insurance, which I was also not warned about, since I would have taken it with me.

To resolve all issues, it took about $300 to spend on accommodation, meals, a PCR test and a plane ticket (it was lucky that there was a charter, otherwise the amount would have increased by another $130).

If you want to hang out in Sharm, without a return ticket, without a roof over your head, you will be stuck in TUI. I was able to escape only because I had friends in Sharm who promptly gave me information where to go and what to do, but you may (and most likely will not) have such people.

The only positive thing is that they promptly corrected the error in the ticket in the wife's surname (although the fact that they made it in some documents initially already eliminates this plus)




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