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Travel agency review Tango Travel Туроператор (Lviv)

The organization of the Tour is high, the program is very full and the work of the guide is coordinated

Author:
Date of purchase: 29 december 2017
Written: 08 january 2018
10.0
Travel agency: Tango Travel Туроператор (Lviv)
Service type: пакетный тур, экскурсионный тур

Managers picked up exactly what they wanted - with just one night stay, the price is the best among all the offers on the market. Paris on New Year's Eve is something incredible, especially in the evening!




Comments (8) leave a comment
аватар Barcelo_tiransharm
Barcelo_tiransharm

Dear Guest,
Thank you for your feedback. We are very sorry that your experience at our hotel was not what we strive for. We make every effort to make every guest feel welcome and attended to.
We would like to note that we never force guests to incur additional expenses. The option of sea view rooms does come at an additional cost and all prices are based on our official price list. If there were any misunderstandings during your check-in process, we apologize.
The hotel's standard check-in time is 14:00, and if guests arrive earlier, we try our best to provide a room as quickly as possible. Regarding communication at the reception and in the restaurant, we pay great attention to the politeness and professionalism of our employees. We will look into your comments and take action if necessary.
Regarding sun loungers on the beach, we strictly monitor order and equal opportunities for all guests. If a mistake was made, we are sincerely sorry.
We would be grateful if you contact us directly to discuss your situation in more detail. Your opinion is important to us, and we are ready to do everything possible to improve your experience at our hotel.

Sincerely,

Hotel Management

Sun, 29 Dec 2024, 18:07
аватар