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Date of purchase: 01 december 2015 Written: 10 january 2016 |
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Travel agency: Tango Travel Туроператор (Lviv) Service type: экскурсионный тур |
November 10 bought a tour to leave 04. 01. 16 "Venice - the theater of impressions." prepared the docks for a visa, took train. e. tickets, but the tour did not get enough. The money was returned, thank God. but in return we were offered two tours - Budapest for 50 euros and some other type of "Bratislava-Prague" (I don't remember exactly) - we had already been there and refused. I am writing a review because I was simply amazed by the fact that for the most festive time, very inexpensive (perhaps the cheapest of all other tour operators) tours are not recruited. and on the same dates there were very attractively priced tours to Amsterdam and Rome, and they did not get enough either. it seems that all the good, interesting tours at a cheap price they hang just to lure customers, but in fact they ride Budapest and Prague with Krakow. In general, booking with them is somehow dumb. By the way, we were informed that the tour did not get enough on Saturday evening (well, as they said ... I just cut off the phone to them, so they confessed), and we had an appointment for submission on Monday. so go find a tour for a Hungarian visa for a day and a half days off. and the date on the calendar was December 15 - and there were practically no free places in other visa centers - neither in Polish, nor in Slovak, in any. here is such an unpleasant nuance.
I want to find "lucky ones" who traveled with the Tango Travel company (Lviv). I didn't go myself, but the level of "service" when communicating with them literally "bewitched". potential buyers. I looked after a good tour for the holidays, asked if it was possible to book a seat on the bus in the penultimate row? It turned out that this is IMPOSSIBLE !!!. Guys, have you seen this? Everyone is trying to sit in front, paying extra, twisting the hands of travel agencies by hook or by crook, from "be sick" to "I won't run to the toilet." And here - no way, because they still don’t know what the bus will be and the places can change. But what if the bus changed the night before the tour, then the penultimate row automatically falls off or the same row changes with the first one? Some kind of nonsense. But the "successful promotion of the tourist product" does not end there either. The cost of the tour states that a single settlement is for an additional charge. fee. BUT WE CAN'T MAKE YOU a single settlement, the employees answer. Why? mystery.
One feels like asking the managers of "Tango Travel": guys, isn't it time to change the type of activity? so it won’t take long to fly out into the pipe. Although, what am I talking about? managers do not read such messages.
Хочу найти "счастливчиков", кто ездил с фирмой "Танго тревел" (Львов).Сама не ездила, но уровень "сервиса" при общении с ними буквально "заворожил".Вроде и туры недорогие и акции постоянно, но впечатляет медвежья неповоротливость к привлечению потенциальных покупателей.Я присмотрела неплохой тур на праздники,спросила, можно ли забронировать место в автобусе в предпоследнем ряду?Оказалось, что это - НЕВОЗМОЖНО!!!. Ребята, вы такое видели?все стараются сесть впереди, доплачивают, выкручиваю руки турфирмам всеми правдами и неправдами от "бо тошнит" до "не добегу до туалета". А тут - низзя, потому что еще не знают какой будет автобус и места могут поменяться. А что, если автобус поменялся за ночь перед туром, то у него автоматически отваливается предпоследний ряд или этот же ряд меняется с первым? Бред какой-то.Но и на этом "успешное продвижение турпродукта" не заканчивается.В стоимости тура прописано, что одноместное поселение - за дополнит. плату. НО МЫ НЕ МОЖЕМ ВАМ СДЕЛАТЬ одноместное поселение, отвечают сотрудники. Почему? загадка.
Так и хочется спросить менеджеров "Танго тревел": ребята, а не пора ли менять род деятельности? так не долго и в трубу вылететь.Хотя, о чем это я? менеджеры таких сообщений не читают.
This is not the case with not recruiting groups. I felt it on myself.
З ненабиранням груп це так. Відчула на собі.