Travel agency review TimeToGo (Kyiv)

I DO NOT RECOMMEND TO ANYONE,,,,,,

Author:
Date of purchase: 07 june 2017
Written: 09 august 2017
1.0
Travel agency: TimeToGo (Kyiv)
Service type: пакетный тур

Used the services of this company as a carrier and were extremely dissatisfied!

very incompetent employees!!!! how to take money for travel in both directions because they are right there, but when a problem arises, hangs up, sorry, I'm busy, etc.

They called more than a month in advance, made an advance payment and asked to be put on the bus closer (no one talks about row 1 or 2), but at least in the first half of the bus, since the child is motion sick. They assured us that yes, of course, and in the end we went back and forth at the very end of the bus !!!! (although on the way there they asked to at least put them back closer) and again we were told that of course, even the day before departure. When I called her and said that I would not sit at the back of the bus again, I was told "Stay in Kirillovka, we do not return the money"

THIS IS A NORMAL ANSWER!

I don’t understand why lie if you know that you don’t fulfill the promise!

We were brought to Kremenchug, and they waited for a ride to our city for more than an hour, you don’t even answer her call.

We did not rest at their base, maybe we have a better attitude towards ours, but if you use the services of a carrier of this company, then definitely choose another one.

I DO NOT RECOMMEND TO ANYONE,,,,,,




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