Good travel agency, as long as they make discounts. And not easy to get to.

I buy tours there, because they make discounts and out of habit - once in Turstanka, only in Kyiv, a friend worked - that's how it happened.

I choose the tour myself, I arrive when I'm ready to book. Therefore it is difficult to say something about professionalism . The last time, to clarify about the hotel and visas, the manager opened the Internet and began to look there. To my comment that in order to pass passport control, you need to take a birth certificate and my marriage certificate (about changing my last name), she said. yes, it's better to take it. How is it better? This is the only possible option! And if I didn’t know, would I have been told about it at registration? It would be a great surprise! When asked to give me my login-password, so that I could look at my booking on the tour operator's website, I said that they can do this under the agency's login. To my words that the Teza website has an option to Check the application for a tourist, she said - Well. do not know , try the voucher number . As a result, I got the number of the contract. Oh how. I will apply until they make a discount, anyway I double-check everything myself - both with hotels and with documents. I didn’t like what was written in the contract - the contract says that the travel agent (why not a tour operator?) Has the right to change the date of departure and something else. It turns out that the tour operator does not even need to strain, but simply the travel agent can change it, putting us before a fact, theoretically without any reason.

And where is the seagull that the company promises to each client?

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