Travel agency review Voyage De Luxe (Kharkiv)

Terrible tour organization

Author:
Date of purchase: 26 february 2018
Written: 22 april 2018
1.0
Travel agency: Voyage De Luxe (Kharkiv)
Service type: экскурсионный тур, авиаперелёт

I wanted to make myself a holiday on March 8: excursions to historical places in Turkey. We "celebrated" at Ataturk Airport, when there was a connection between flights for 1 hour 5 minutes, of which the first 30 minutes we were taken by bus from the plane to the international terminal building. For the remaining 20 minutes before the end of boarding the domestic flight, we had to run to the domestic terminal, go through all the security checks, push through all the queues and yell that we are late for the plane! As a result, we got the strongest stress, and several people from the group did not have time to board the plane, they had to get there at night, on the next flights.

After these two flights, we were not even allowed to fully relax, at 8-00 we already had to leave the hotel. Where are we in such a hurry? - It turned out to be a jewelry store! The next morning we were awakened at all at 4-15!!! Like, far to go, but in fact, again in the next trading house.

And so the whole tour: we wanted to see historical sights, which were given a minimum of time, but instead we were kept for three hours in shopping centers!

Pamukkale, which I so wanted to visit, flew by at a gallop ... They gave very little time ... (

And so the whole tour...

The guide Mustafa, not only did not meet us on time at the airport of Atalia, and we had to call, report about it, turned out to be "Russian-speaking" with a big stretch, little could be understood from his explanations. He also tried to deceive us, to force us to pay for what was already included in the tour program, for example, for a transfer.

Therefore, the organization of the tour and the Voyage Deluxe company left an extremely unpleasant impression!

No concern for your customers!




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