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- Extremely bad
Travel agency review Voyage De Luxe (Kharkiv)
Extremely bad
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Author:
Date of purchase: 31 august 2017 Written: 06 september 2017 |
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Travel agency: Voyage De Luxe (Kharkiv) Service type: пакетный тур |
We cooperate for the first time, the tourist found the tour herself. Booked and paid. 5 days (!!!!) before departure, the tour was postponed for a week due to a shortage of the group. Of course, no one gives guarantees that the new tour will take place. The tourist works as the head of a large division at an industrial enterprise, she has been waiting for a vacation for a year, she bought train tickets Kyiv-Kharkov-Kyiv.
On the part of the tour operator, there is not the slightest desire to delve into the problem, no one wants to hear about the return of money for lost train tickets. Arrogance, ambition, misunderstanding, at least apologize !!!!!! We do not recommend to anyone. We will try to spread the information as much as possible. Manager - Elena Rybalka. Very bad. Extremely bad!
