Shit hotel

Written: 17 august 2023
Travel time: 10 — 17 august 2023
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 1.0
Cleanliness: 8.0
Food: 1.0
Amenities: 4.0
All Inclusive
We were in this hotel, august 10. - 17. , year 2023, for all inclusive, two adults.
Let's start with GOOD things - hotel is esthetic and clean, rooms, towels, bedsheets are changed daily, windows, stairs, WC, bathrooms, floors - everything is perfectly clean. Hotel have good location next to little cafes, markets, shops, bakeries and also first line near to the beach, it has it own territory at beach side with sun - umbrellas and sun loungers. Stuff (almost everyone) in hotel is able to speak, almost, fluenty English, so that's a plus too. Also, air conditioner in rooms works perfectly.

BAD things - in third day of living in hotel, the elevator stops working and they never fixed it until the day we leave. There is NO little shampoo or shower gel or things like that in you bathroom. Wifi in hotel is very poor - impossible to work and almost impossible to just surf in internet. Water in pool is super cold, and also the biggest part of the day at poolside is shadow, so impossible to get tanned there. The BIGGEST PROBLEM in this hotel is food, actually, "All Inclusive" concept for this hotel is totally not working - between meal times there is no snacks (twice, while week of visiting, they put breakfast leftovers like snacks, on bar table) the only thing you can get is non alcoholic and alcoholic drinks in inside bar (no fresh juices, only softdrinks), water or tea. At breakfast there is coffee machine where you can get coffee, milk and cacao, but all of them are strongly mixed with water and comes out almost without taste. In lunchtime and dinner there is mostly one kind of meet - beef of pork, the side options are poor, and about 20 minutes after start of every meal time, food area is without any meat and there is just some salat leaves, tomato's and not enjoyable fruits, the biggest part of guest's don't get any food. When you get in this situation and start to talk about that with hotels stuff, they getting rude and answering that hotel is too full with guest's and they just can't do nothing about that. Also, that little amount of food (which you can get if you are fast) which they are making are not very enjoyable, when you eat that food, you have a feeling the Chef don't really understand what he needs to do. Food quality is bad, fruit quality ( watermelons, peaches, plumbs, pears, melons) are also not good, they are unripe or shriveled. Salt on the tables are completely wet and impossible to use. Also, at lunch and dinner there is not enough space for everyone, at the food area, to even take a seat. Also, once in found black hair in my dinner.
And the most funniest part - leaving the hotel. So, in the morning when we were leaving, our tourist bus comes at 7:25, but breakfast starts at 7:30 - we didn't get them, when we were asking if we can get at least coffee - bartenders answer were - Only if you gonna pay (but we paid, we paid for 7 nights and 8 days, in our first day we arrived at evening, so we get dinner on arrival day, so there should be two meals for last day, otherwise you actually give them your money like present for last day.
Be careful, this is not all inclusive. This is not 4 stars. This is not vacation you wanna. DON'T BOOK.

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