Very good hotel

Written: 30 august 2015
Travel time: 12 — 19 january 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 9.0
Food: 9.0
Amenities: 9.0
This hotel was selected by an agency. The first was at a ski resort. Loved it - especially the hotel. The owner of the hotel Elena is a wonderful person in every way. The hotel is homely cozy - there were even days when we spent the whole day in it, talking with the hostess and other guests, looking at the fish, decoration.
Very good Internet, while it is also free.
There was such a case - my husband went down the mountain unsuccessfully (to put it mildly), the Germans helped him a lot on the track - very friendly people, at the hotel I asked about ice, Elena immediately gave ice and came to the room with me, phoned a friend ( we had a tour with insurance), brought us a flexible bandage, and made us go to the doctor the next morning.

When we were leaving, she asked to leave the room until 12, as there was a new check-in and she did not want people to wait - we, of course, complied with the request, like other guests - we had a great time with them in the lobby with tea, Internet and etc. Among the new guests was a guy who had previously been in this hotel 2 years ago, he broke his leg on the highway, and the room they lived in did not suit him, so Elena changed their room to a better one and at no extra charge, and also assisted with nursing and doctors.
In general, I liked everything - the resort, instructors, trails, hotel, excursions.
Translated automatically from Russian. View original

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