Complex swimming pool, restaurant, territory class, but the hotel

Written: 20 june 2017
Travel time: 17 — 25 june 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Cleanliness: 6.0
Food: 5.0
Amenities: 8.0
Chose this hotel for the great location, pool, breakfast included and the view! From the outside everything is beautiful, stylish and modern!
But!!! ! They couldn’t check us in for 2 hours (my child and I just walked and wandered for 2 hours) didn’t have time to clean the room ((
The hotel itself was apparently converted from a recreation center of some kind! There is simply no soundproofing, the door to the bathtub is iron with stained glass (how? ), the soul cabin is dead, rusty taps, the water does not drain well, the cabin itself is leaking, forming a puddle in the toilet, there are no shelves for accessories at all! The rooms are nice and pretty! There is no furniture on the balcony! The hair dryer heats up quickly and just turns off ((wi-fi catches badly!
Pleases the staff, quite friendly, with a desire to solve problems, but apparently the owners do not care (((There are special guys who help to wear sunbeds, there are animators with whom you can leave a child, a trampoline!

The territory is clean, beautiful, well-groomed, the beach is clean, the pool too!
The breakfast is delicious, but there are time problems ((sometimes they waited a long time for serving! The declared menu in the restaurant is European, but half is not available, so they have a separate sheet with dish options!
Until now, a system of work has been introduced on the territory (a grinder, a hammer are making noise), and this is already June !!! ! In general, they did not adequately prepare for the season ((
In general, as a complex, cool, beautiful and pleasant, responsible staff! But the hotel itself - you need to refine it very much to talk about the VIP class!
Translated automatically from Russian. View original