holidays in Andalusia

Written: 6 october 2016
Travel time: 1 — 7 september 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Good day to all. I hasten to warn and protect everyone who is going on vacation to Bulgaria with small children in the first place. Dear moms and dads, do not take your children to this unsanitary environment!!! Having shared my bitter experience, I want to dispel the myth that Bulgaria is a great vacation for children!!! ! I hope the photos will confirm this. First of all, I would like to say that we went on vacation in a great mood and without any, even the slightest, share of skepticism. The travel agent advised us this country very much, because the climate is very suitable for a small person for 7 months, and the flight from Brest, which is very convenient, without transfers, 2 hours and you are at sea. Everything related to the work of the tour operator (Tez tour) has no complaints: they met, delivered to the hotel, everything was organized and fast. We were settled in the hotel on the first floor, windows overlooking the pool and the sea. At first glance, there was nothing in the room... we quickly changed clothes and went to the sea! We booked a room with a baby cot, which was not in the room, but a chair-bed was laid out, but we did not focus on this. Although it was written in black and white on the voucher that the baby was 7 months old and there was a cot in the room. During the day, we asked 6 times at the reception that the crib still be brought. Each time the administrator wrote down, but the crib was never brought. It's already night, and the child has nowhere to sleep. The bed in the room is not a double bed, although it was booked that way. A double bed, as it turned out, in Bulgaria are considered to be shifted single beds, which have a very inconvenient feature - this is a wide gap exactly in the middle, which increases when the beds move apart from the fact that you simply turn from side to side. As a result, I had to plug this "cleft" with towels, sheets, blankets in order to put the child with us. And maybe if the mattresses on the beds were in good condition, these resort nights would not be a test for the spine for strength, because when you lie down on the mattress you feel like in a hammock and fall through the fifth exact to the floor. After removing all the covers and sheets, it turned out that the mattresses had no other support under them except for the floor, and the beds are not beds, but just two mattresses on the floor and a wooden headboard screwed to the wall !! Bed linen is damp. This is not surprising, because the room was very damp. Turning on the air conditioner, five minutes later you realize that the room is filled with stale air with the aroma of raw mushrooms and mold, so we did not turn it on. But this unit was still a constantly open portal for bloodsuckers, who bit our child so much that no ointments from bites helped, and even a raptor bought in a pharmacy did not save much! the child looked like he was being tested with a biological weapon. There was a carpet on the floor in the room, which was never vacuumed during the 7 days of our stay!!! there is a thick layer of dust on all surfaces: lamps, tables, a mirror, a TV... it’s even disgusting to remember!! ! This is provided that the hotel positions itself as a family hotel, for children from 7 months old !!! What is hidden under the name "pillows"and " blankets" , it’s generally scary to show... I’ll say this, these are lumps with incomprehensible contents. Now let's talk about the service. It should have been so in accordance with the 4 stars and the services declared by the hotel: change of towels every day, change of bed linen every other day, cleaning of the rooms every day. And now how it was: the room was cleaned only after the scandal, and then not the first time, I had to follow the cleaning, so that they could vacuum and wipe at least the dust !! linen was changed once in 10 days, cleaned twice, towels were changed once, the bathtub was washed once!!! despite the fact that at first they asked in a good way, like we have a small child, we need wet cleaning, change of linen, please clean. No reaction!!!! only the scandal helped! and no one even apologized, and the hotel manager also insulted and shouted !!! ! this is nonsense! Regarding the fact that you can go to the hotel with small children who do not eat from an adult table, but purees and cereals: there is nowhere to get boiling water for cereals !!! there is not even a kettle in the restaurant, they boiled water for me in a 12-liter pot, I was shocked. Sent to the lobby bar in the coffee machine to dial boiling water. I go up to this infernal machine, I press the button for boiling water, but it does not flow... the duct is clogged. . I press it again and then a viscous clot of coffee-milk color drips into my glass and then a red-brown liquid flows... I told the bartender about this, I say, it would be necessary to clean it... reaction: no, as I sat on a chair, I remainedsit. . every day I tried my luck at the vending machine in the hope of finding clean boiled water. . unsuccessfully((as a result, they were saved by a small electric kettle, which they rented from friends. And now about the most important thing: no one anywhere and never warned us even with a hint that it is dangerous to swim in the sea, because there is no sewerage on the entire coast of Burgas, and hotels are all "charm"drained directly into the sea in front of the hotel. But we learned about this from the ambulance driver, heading to the clinic with a 7-month-old baby in a pre-syncope state from dehydration... diarrhea, vomiting, high fever....in one clinic they couldn’t help us, they sent us to another, to Burgas... they treated us well, the specialists were good, the child was under droppers for three days and all, as one, the doctors kept repeating: “the virus is in the sea, the virus is in the water”, but no onedoes not speak about this virus. . . of course, if people knew about such an epidemiological situation in the country, no one would have gone, and the country's economy would have been shaken, which, of course, is more important than people's lives and health!!! as the doctors said, they bring packs of sick tourists all season long, there is nowhere to put them! locals do not swim in the sea, but go to some lakes or rivers. The fact is that these viral bacteria are activated when the sea becomes warm above 20 degrees! Following the child, I became infected, and was also in the hospital under a dropper. The husband immediately began to drink antibiotics, so it affected him in a mild form. The pharmacy even advised us on various antibiotics, which, as the pharmacist said, are most often taken !!! After all this, I discovered that diamond wedding earrings were stolen from my bedside table in the hospital, while I was in a coma with a child, and my husband was running for medicine. But the manager of the clinic did not even allow the thought that these were staff, although no one else came in and even ran into us! These Bulgarians are super polite people. Although I am a non-scandalous person and never go into conflict, it turned out that the conflict was constantly coming at me. The tour operator did not provide us with a transfer, even the fact that we are with a 7-month-old child and we have to travel 60 km. Therefore, we took a bus with a transfer, since there was no direct flight to Elenite, only through Sunny Beach. On the bus, we were forced to pay for a 7-month-old child as an adult, so foreign children have to pay for travel regardless of their age, and local children under 7 years old are free of charge... I wonder what kind of discrimination, why are foreign children worse?!!! I would also like to say separately about the beach: the stench on the beach is terrible because of the sewerage, you can’t enter the water, since the entire coast was covered with huge cobblestones, on which everyone cut their legs (the coast was strengthened and instead of making a breakwater, they just stupidly threwstones), near the shore in the water there is porridge from algae, which is thrown onto the beach directly, and they rot there and also stink, and small midges start up in them, which bite very painfully. The sea is very dirty. Attempts to swim in the Andalusian pool were unsuccessful, the water is just freezing, and in the children's pool, people passing from the beach also rinsed their feet! We swam several times in the pool of the Royal Park Hotel, more or less there. The fact that the old and torn deck chairs, against the background of all of the above, is just a trifle. In the restaurant you are greeted by very unkempt waiters who have one shirt for the whole season and pants, all stained, the pants already shiny with grease. The waiters are not local, the hair is unwashed, half of the teeth are missing, just a parade of handsome men. A bunch of wasps and mosquitoes, and no one fights with these creatures of God. Nobody cleans wasp nests near the hotel, (which ones are humane), but they bite children - this is normal. And if we were so unlucky alone, otherwise we are not the only ones, and not the first, and not the last. The impressions of the rest can be expressed as follows: "it's good that you are alive. "Only you, dear tourists, can answer for yourself the question: "to go or not to go? "or the health of the child.
Translated automatically from Russian. View original