Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
9.0
Cleanliness:
8.0
Food:
8.0
Amenities:
6.0
The distance to Varna airport is small, about 30-40min drive. by bus. Close to Albena, Golden Sands. Shuttle buses run to Varna. There are a lot of street cafes and restaurants in Kranevo itself. Discos: Playboy, Amazon, Imperial Club, Vanilla Beach - an open disco bar on the beach. Greenery is present. There is only one pool, it is also for children, about 1.20m the deepest place. Lifeguards are constantly on duty at the pool.
The only negative is that when vacationers threw bottles there, the management did not drain the water to clean the pool from broken glass, and the staff caught it with a net. Naturally, then for another week the children cut their legs in the pool with small glasses. There are no slides, saunas, jacuzzis. A small snack bar in the hotel itself, a currency exchange office, about six machines with opportunities for computer games or Internet access. Internet is expensive. Internet cafes nearby are cheaper.
Triple rooms, all with balconies. Ropes with clothespins took all of their own from the house. ) Without air conditioners, refrigerators or TVs - at a minimum: three beds, two ottomans, a mirror, two bedside tables, a closet for things in the hallway, a coffee table is not in every room. The bathroom was the most original test of dexterity and ingenuity for Russian tourists: the shower is in the middle, flows directly onto the floor, in which there is a hole for water to drain. But by mistake of the builders, the slope of the floor was incorrectly made and after each shower, the water is a puddle a couple of centimeters deep around the toilet. I had to go to the toilet in shoes, splashing in a puddle. The sprayers themselves in the showers are terrible in all rooms - it is impossible to get under water, you had to wash off the soap from yourself by collecting water in a plastic bottle. Shower faucet missing.
The staff is friendly until you complain about them. The manager Snezhana is a very nice person. The maids speak a little Russian. But some people throw away everything that seems like garbage to them, sometimes it turns out to be the things we need: bags, bottles, notes, phone rivets. Therefore, immediately warn them to throw out only what is in the trash can. The rooms were sometimes not closed after cleaning. The key from the reception can be taken by anyone from any room - no control, so it's best to always carry it with you. The room of the people of Kiev was so cleaned, taking out everything of value, break all the suitcases and the closet, closed it, handed over the key to the reception. There are security cameras, but they don't work. The directors are trying in every possible way to hush up the theft cases, persuading you not to write a statement to the police, do not listen to them! Be sure to contact the police within the first day after the theft, otherwise applications will not be accepted later!! ! A wallet with a thousand dollars was stolen from one manager right at the reception, the camera did not work, the directors promised her to search the entire hotel, only so that she would not write a statement, she obeyed them, in the end they simply did nothing!
There is no gym. A volleyball court, a small crooked soccer field, nothing else. There is no beach belonging to the hotel either. The cuisine is Bulgarian, but the food is monotonous. After two weeks, I already feel sick from the mere mention of the dining room. For breakfast, goodies are enough only for those who got up earlier. Lunches are always unripe fruit. The same cucumbers and tomatoes, unsalted food, only empty salt shakers on the tables, empty jars of ketchup and sour mayonnaise. Sausages not eaten for breakfast are put in salads for lunch. Sausages not eaten for lunch are reheated for dinner. Came across stale sausage, which can be poisoned. Water, clean glasses had to be constantly demanded, literally knocked out of the cooks - even Invite was clamped down. If at first it was at least possible to drink as much as you like, then later even there was not enough water in the dining room. It is forbidden to take out food and water from the dining room - a fine! Water in the nearest shop costs 3 liters 1.40 leva, which is about thirty rubles.
The sea is clean, except for algae, which are not always and not everywhere. Jellyfish were rarely seen. The sand is soft and good. Paid city beach and nearby free. On a free course, garbage is lying around. On a paid basis. We went to paid, went to bed where you do not have to pay for umbrellas or sun loungers. An umbrella cost 5 leva, a sun lounger 4 leva - this is a receipt for the whole day, with a date, you can leave, come under any umbrella with it all day long. But it turned out in the morning about 2 hours and in the evening a couple. It’s also great to go to the paid beach in the evening to swim. Music from the Vanilla Beach bar plays nearby, you don’t have to pay for sun loungers in the evening))
During the day, some games were sometimes held, but we never got to them. There are few people, all at sea or on excursions. In the evening, some events were constantly held on the stage, the degree of gaiety depended on the willingness of the participants themselves to amuse the people, and the vacationers themselves took part. Not everyone and not always had the imagination to do something interesting, some kind of beautiful or funny number. Everyone from each group of children spoke. After the animation, there is an hour of disco, where only the smallest ones dance, because those who are older go to disco clubs. In general, the children liked it. We went swimming and sunbathing.
I recommend not to get involved with excursions imposed by hotel directors, because. they are the owners of their own travel agency Tural, because on excursions, the cheapest guides are hired, who don’t tell anything, don’t know anything, they unloaded them from the bus as quickly as possible, ran through some sights without even having time to really examine it, or take a picture, they load it onto the bus faster and take it further.
I recommend contacting the Solvex travel agency. you can find it by walking to the Top Market along the main street, ask the locals, they will tell you. We really liked the guide Zhenya. A very interesting excursion is the Aladzha rock monastery, in the Stone Forest. It is also worth a trip to Cape Kaliakra and Balchik to see the Royal Botanical Garden. Be sure to visit the Aquapolis water park, we took tickets for the whole day, no one got tired, everyone wanted more. it is located in Golden Sands. You can visit the bar crawl tour and the Pirate battle.
The only negative is that when vacationers threw bottles there, the management did not drain the water to clean the pool from broken glass, and the staff caught it with a net. Naturally, then for another week the children cut their legs in the pool with small glasses. There are no slides, saunas, jacuzzis. A small snack bar in the hotel itself, a currency exchange office, about six machines with opportunities for computer games or Internet access. Internet is expensive. Internet cafes nearby are cheaper.
Triple rooms, all with balconies. Ropes with clothespins took all of their own from the house. ) Without air conditioners, refrigerators or TVs - at a minimum: three beds, two ottomans, a mirror, two bedside tables, a closet for things in the hallway, a coffee table is not in every room. The bathroom was the most original test of dexterity and ingenuity for Russian tourists: the shower is in the middle, flows directly onto the floor, in which there is a hole for water to drain. But by mistake of the builders, the slope of the floor was incorrectly made and after each shower, the water is a puddle a couple of centimeters deep around the toilet. I had to go to the toilet in shoes, splashing in a puddle. The sprayers themselves in the showers are terrible in all rooms - it is impossible to get under water, you had to wash off the soap from yourself by collecting water in a plastic bottle. Shower faucet missing.
The staff is friendly until you complain about them. The manager Snezhana is a very nice person. The maids speak a little Russian. But some people throw away everything that seems like garbage to them, sometimes it turns out to be the things we need: bags, bottles, notes, phone rivets. Therefore, immediately warn them to throw out only what is in the trash can. The rooms were sometimes not closed after cleaning. The key from the reception can be taken by anyone from any room - no control, so it's best to always carry it with you. The room of the people of Kiev was so cleaned, taking out everything of value, break all the suitcases and the closet, closed it, handed over the key to the reception. There are security cameras, but they don't work. The directors are trying in every possible way to hush up the theft cases, persuading you not to write a statement to the police, do not listen to them! Be sure to contact the police within the first day after the theft, otherwise applications will not be accepted later!! ! A wallet with a thousand dollars was stolen from one manager right at the reception, the camera did not work, the directors promised her to search the entire hotel, only so that she would not write a statement, she obeyed them, in the end they simply did nothing!
There is no gym. A volleyball court, a small crooked soccer field, nothing else. There is no beach belonging to the hotel either. The cuisine is Bulgarian, but the food is monotonous. After two weeks, I already feel sick from the mere mention of the dining room. For breakfast, goodies are enough only for those who got up earlier. Lunches are always unripe fruit. The same cucumbers and tomatoes, unsalted food, only empty salt shakers on the tables, empty jars of ketchup and sour mayonnaise. Sausages not eaten for breakfast are put in salads for lunch. Sausages not eaten for lunch are reheated for dinner. Came across stale sausage, which can be poisoned. Water, clean glasses had to be constantly demanded, literally knocked out of the cooks - even Invite was clamped down. If at first it was at least possible to drink as much as you like, then later even there was not enough water in the dining room. It is forbidden to take out food and water from the dining room - a fine! Water in the nearest shop costs 3 liters 1.40 leva, which is about thirty rubles.
The sea is clean, except for algae, which are not always and not everywhere. Jellyfish were rarely seen. The sand is soft and good. Paid city beach and nearby free. On a free course, garbage is lying around. On a paid basis. We went to paid, went to bed where you do not have to pay for umbrellas or sun loungers. An umbrella cost 5 leva, a sun lounger 4 leva - this is a receipt for the whole day, with a date, you can leave, come under any umbrella with it all day long. But it turned out in the morning about 2 hours and in the evening a couple. It’s also great to go to the paid beach in the evening to swim. Music from the Vanilla Beach bar plays nearby, you don’t have to pay for sun loungers in the evening))
During the day, some games were sometimes held, but we never got to them. There are few people, all at sea or on excursions. In the evening, some events were constantly held on the stage, the degree of gaiety depended on the willingness of the participants themselves to amuse the people, and the vacationers themselves took part. Not everyone and not always had the imagination to do something interesting, some kind of beautiful or funny number. Everyone from each group of children spoke. After the animation, there is an hour of disco, where only the smallest ones dance, because those who are older go to disco clubs. In general, the children liked it. We went swimming and sunbathing.
I recommend not to get involved with excursions imposed by hotel directors, because. they are the owners of their own travel agency Tural, because on excursions, the cheapest guides are hired, who don’t tell anything, don’t know anything, they unloaded them from the bus as quickly as possible, ran through some sights without even having time to really examine it, or take a picture, they load it onto the bus faster and take it further.
I recommend contacting the Solvex travel agency. you can find it by walking to the Top Market along the main street, ask the locals, they will tell you. We really liked the guide Zhenya. A very interesting excursion is the Aladzha rock monastery, in the Stone Forest. It is also worth a trip to Cape Kaliakra and Balchik to see the Royal Botanical Garden. Be sure to visit the Aquapolis water park, we took tickets for the whole day, no one got tired, everyone wanted more. it is located in Golden Sands. You can visit the bar crawl tour and the Pirate battle.
Translated automatically from Russian. View original
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