Nice holiday with kids

Written: 12 july 2019
Travel time: 4 — 12 june 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 10.0
Cleanliness: 9.0
Food: 9.0
Amenities: 10.0
I came to Bulgaria for the first time on the recommendation of my friends. I have been to different countries before, but Bulgaria fascinated me. On the advice of his comrades, he settled in Kranevo, in Crystal Park (***), with two daughters. We were placed on the 3rd floor overlooking the sea. Later it turned out that this was the best option, rooms with balconies facing the street, or towards the entrance to Kranevo, quite noisy during the hot season (July-August).
We were lucky, we arrived at the beginning of June, the desired silence, hiking with friends and a relaxing break from the bustle of Moscow. Yes, the furniture was not new, but relatively comfortable. The air conditioner worked great. Money, if put on the table, is not stolen, the cleaners leave "tips" only on the bed. Later I was told that the audibility in the rooms was good, but we did not feel it, apparently there were no neighbors.
Bulgarians are very hospitable people, and in Crystal Park the staff is especially polite and any issues are resolved quickly. At the same time, you need to understand that we came to visit them, and not on our own riviera with paid servants. If you treat the Bulgarians - our fraternal people with respect, then they will respect you too. This is not Spain, not France, where you, at best, will be respected as a tourist, but not as a friend.

Friends said that since last year Crystal Park had been refurbished (wallpaper, carpet). The food has become more varied, all the freshest. Old TVs were replaced with new, modern ones. At the entrance there was a tap in a colorful design for washing feet after the beach. By the way, entering a hotel without washing your feet from the sand is not even bad manners, but much worse.
In Crystal Park - it's cozy at home, the staff is five points. There is a small pool with a paddling pool. In the pool area there is a children's room. Tasty food. During the rest, no one got poisoned, the rotavirus did not catch. A big plus, Crystal Park has an ATM and currency exchange. Nature is breathtaking, sunrises, the sea are magical.
Special thanks to the manager Mitko and administrator Stanislav. We left at about 4:30 pm. Looking at my cute daughters, Mitko and Stanislav didn't even ask for the renewal fee (1 hour after 12:00 - 20 leva (10 euros), provided that the room is not booked).
10% discount for re-occupancy. If you book and pay in advance, the discount is from 20% to 40%. Will definitely come back to Crystal Park again!
Cons: no water coolers on floors, no kettles in basic rooms, internet was weak.
Advantages: all your questions are quickly resolved with due respect, excellent lobby bar, delicious coffee (paid - 1.50 leva), and just beautiful ))
Translated automatically from Russian. View original