The hotel itself is good and new. But there is no service. T e it's just furnished rooms

Written: 27 august 2015
Travel time: 24 august — 7 september 2015
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 3.0
Amenities: 8.0
We are resting here now. In apartments on the 7th floor, №136. They are the only ones there, in two adjacent repair stopped. Therefore, it is quiet and no one disturbs us. The room is very large and spacious. The room is clean in the sense after a purely executed renovation, the furniture is all new. But from the category of simple and cheap. The sofa bed is obviously hard. I am very good with a sore back, but someone will not be able to sleep on it. The location of the hotel is just great! In fact, this is about 1.5 lines, because it is closely adjacent to the first and 100 m to the beach. At night, you are provided with a cool sea breeze. We practically didn’t use the air conditioner. The hotel is located in the middle of the block from the road, of course you can hear the cars, but not like in Vigo 4.
And of course I can't help but mention 2 huge balconies Yes, on the 7th floor. Well, just a miracle how great! One balcony is 10 square meters, the second - 20.
Read - and think "Just paradise. " Nifiga. Now for the bad

There is no one at the reception. T e solve all the questions yourself. The shower is a faucet dangling in the wall and a hole in the floor, no rim or curtain. The drain is very slow. All the water on the floor for another 15 minutes after the shower. i. e. you can't pee. I had to buy a mop. Don't call the plumber. Nobody at the reception. There are no safes. Maybe he is at the same reception, but there is no one there. There is no hair dryer. Bed linen - polyester, shoots all night long. Yes, the double bed is covered with 2 single sheets. We bought ours. Room cleaning is not done. When you check in - sand on the floor, garbage in a bucket. Only the linen was changed and the toilet washed. We live on the 4th day of washing the floor ourselves. We bought a basin. No washing machine, no laundry service. Bought the powder. And the worst part is the elevator. It is broken 5 times a day. And at the reception - no one....There are 2 elevators, but the one that is up to the 7th floor is generally turned off.
Summary: after solving minor problems - everything is fine. The representative of the travel agency Bon Tur Ilko Angelov is an empty place. Doesn't answer questions, doesn't help. He only gives you his excursions. Many thanks to the woman who works in the tourist information (service) office on Father Paisia ​ ​ Street. She really helped us with ANY issues.
This hotel has nothing to do with Vigo 4, Vigo Panorama. These are private apartments, i. e. all rooms belong to different owners. And what - is unknown... .
Translated automatically from Russian. View original
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