Worst hotel in 20 years!!! Complete discrepancy between reality and promises

Written: 29 august 2011
Travel time: 13 — 27 august 2011
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 5.0
Food: 1.0
Amenities: 4.0
I do not advise anyone to go to this hotel, the so-called 4 *...
I don’t know what happened before, but this season is just a full house of irresponsible and lax work of the staff!
First, the room is an apartment with a view of the "garbage dump" described by previous reviews - a construction waste dump + a collector with appropriate aromas . . The sea is sideways, it is believed that there is a sea view . . (this is a view of SunSet - a neighboring hotel).

In the room, the ceiling was leaking earlier, the furniture is extremely uncomfortable - the bed in the bedroom for 2 is all broken, although new, with sharp corners at the head and at the feet, i. e. everyone had to constantly strain to pass by or lie down and not hit . . The mattress is super soft - the back hurts for 2 weeks specifically, and the pillows, on the contrary, are too hard. The sheet is so narrow that one has only to sit on the bed, she already crawls out, not to mention sleeping - she always woke up in the morning on a bare mattress. At the reception they smiled sweetly 2 times, promised to fix it, I thanked and received. . . the same thing. what you really don’t want to do in principle, and especially on vacation (
Air conditioners are on the balconies; even if you don't want to use your air conditioner, you just can't open the door because 2 kondeya neighbors stand in a meter and noisily spit hot air into your bedroom - super !!!! ! so it’s not possible to breathe the sea air while sitting on the balcony or lying in bed, although we went to a seaside resort...
And the worst part is food.
This is just a product transfer. This is a solid two. Monotonous, tasteless, undercooked, undercooked or overcooked,
for breakfast, 2 types of pasta instead of one simple porridge . . After my speech on the topic of the lack of porridge for breakfast in the presence of 50% of children in the hotel, we cooked porridge. She was tough- buckwheat. We just could not stand it and called the chef. Did you ask her if she tried it? the answer is no, but why? . . We say she is tough, she brings the package and says: "Here it is written in Bulgarian that you need to cook for 10 minutes, and I cook for 10 minutes. " People who cook at home will understand me - 10 minutes for buckwheat is just a waste of the product . . You can write 10 more sheets on this topic....All desserts of the same taste and different colors are golimy chemistry from a cheap supermarket. In high season, tough green tomatoes and huge greenhouse cucumbers. Cabbage, carrots and a bunch of canned food on the vegetable table in August!! ! there were meals when at least one product was tasty, but these are just a few times in 2 weeks.
The staff is lazy and uncommunicative, often during the entire lunch or dinner no one just came up, although a full table of plates with the hope of taking food . .
The only joy is that no one got poisoned and did not gain a single kg! ) Often they came with their pizza for dinner, and not only we . .

Maybe I would not be so indignant, but one factor is that we wanted to buy an apartment without meals, which is quite common in Bulgaria. But they sell for Russians only with meals, i. e. this disgusting food was imposed on us for a lot of money.
As for the beach - the city beach, filthy, poorly cleaned, on the side near the stones there is just a garbage heap - the beach cleaner regularly dumps garbage there - we went jogging and personally observed this in the morning and evening, not to mention the fact that the local population, which is actively enjoys this tiny beach, because it is located next to the bus stop, very unclean. .
So we walked 10 minutes in the direction of SunSet, it's not so crowded there, a little better with cleaning, although it's still 3 with a "-". And there is simply nowhere to throw cigarette butts - there are no urns anywhere . . so our kids are messing around in this super sand with cigarette butts... Although one sunbed costs 2.5 euros per day. For a family, 10 euros per day is not enough for a dirty beach . .
Honestly, the strongest feeling of all this is DOSAD that they spoiled such a wonderful natural place with their indifferent attitude, nature gave a lot, and saved our mood . .
Look for something better if you want to enjoy the Bulgarian seaside!
Translated automatically from Russian. View original
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