WiFi в номерах нет, персонал на рецепции неважный No wifi in the rooms, staff at the reception is unimportant

We were moved to this hotel due to strange problems with our hotel. Settled in the first day in the apartment (this is just the name! ). Horror, the carpets are all stained and stained from cigarettes, there are stains on the walls and bedding that cannot be washed off! With so many tourists and payment, they could at least buy new sets of bed linen every season! When moving to the room, they breathed more freely, because the balcony did not go out into the courtyard with the pool, but into a quiet nook. Even a piece of the mountains could be seen)) However, the pillows are all crumpled and they are clearly years and years old! There are stains on the bed again. By cleaning the room, you can tell that the cleaners only threw out the trash and left toilet paper. No one vacuumed the carpets on the floor once in 7 days, they walked on the sand (the sea after all)))! The glasses were not washed even once, the dust was also not worthy of wiping. The reception staff is a different story. There was no intelligible answer to any question asked, round eyes, as if we were not speaking Russian with them, but Eskimo) They asked where they could call, to which they answered: "We only have a corporate phone". I had to explain that we need a payphone or post office. The answer was brilliant! "There's a phone in the hotel across the street! "WiFi is only at the reception and that one is terribly slow.