ruined holiday

Written: 15 august 2016
Travel time: 15 — 27 august 2015
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 5.0
We rested in August 2015. As soon as we entered this hotel, we were met by an unpleasant woman who every now and then tried to close her mouth and get nasty in every possible way. And so it went on throughout the rest and with all the vacationers. The hotel itself is not bad, the rooms are good, but the quality of service and attitude towards us was terrible. First, we were settled in a nearby hotel, worse in terms of conditions, under the pretext that our rooms were occupied, because a group of child artists had arrived. WHICH MEAN OUR ROOMS ARE occupied, WE PAY MONEY FOR THEM! after a couple of days we were moved to our rooms, but only because we had a long quarrel with the management. the troubles didn't end there. our rooms could not be cleaned for 2 days, even after we reminded. they fed well only when the British arrived, after their departure the food, as before, became disgusting. ants ran in herds in the room, something constantly broke and the doors in the shower cabin fell off. keep in mind that the system of fines is tough and you will have to pay for everything that is broken if you did not warn the management in advance that you already had broken things in your room. I won’t say that I expected chic and brilliance in a 3 * hotel, but I would like at least such conditions in which you can live and not think that tomorrow something will fall off again, and when your room will be cleaned. from pleasant - a good beach and warm sea.
Translated automatically from Russian. View original