nightmare hotel

Written: 10 december 2014
Travel time: 11 — 22 july 2014
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1.0
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They settled us there by mistake of a travel agency, we stayed there for a week. Not only do the staff do not understand anything in Russian or English, so they are in no hurry to do something. We contacted the host to resolve the issue with a non-working TV, lack of dishes in the room (there were apartments with a kitchenette), change of linen and other points. Under our control, the host representative explained everything in Bulgarian, BUT nothing changed. The maids themselves were caught and asked to bring clean towels at least, ZERO sense! In general, the impression is the most disgusting, most of the vacationers there with whom we managed to talk have the same impression.
Translated automatically from Russian. View original