EVERYTHING IS BAD!!!

Written: 15 july 2019
Travel time: 27 june — 4 july 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 9.0
RIVIERA BLUE. . . How beautiful it sounds. . .
Arrived, settled, apartments like norms, only now
- pull out sofa broken
- air conditioner not working
- shower cabin without door
- EVERYTHING that has ever been broken on the territory of the hotel is stored under the balcony (sunbeds, chairs, tables, etc. )
-glass (limiter), all cracked on the balcony
-The TV shows 2 local channels, the rest are blocked.
in fact, it’s strange with TV, a couple of Russian channels were shown in the next room, the locals tried to reprogram something, it didn’t work out
-We were supposed to have the Duble Lux Apartment, believe me, it is far from the Suite. They refused to change our number.
-There is no light in the corridor in front of the room, the lamp burned out, they did not manage to change the lamp during the week of vacation...
The staff is something. . .
NOBODY speaks Russian, the girl at the reception in broken English is trying to connect a couple of words.

Basically, there was a feeling that in this "hotel" there was some kind of cabal, a biased attitude towards foreigners (in everything).
The food is disgusting (not enough food). Plus crazy queues.
Bar - no choice. The bartender, who ran to the pasture yesterday, has to beg for a drink.
Territory, swimming pool - cleaned very rarely. since almost all of the dishes in the bar are disposable, all these glasses are lying around everywhere, including in the pool.
There is no snack bar here, from the word "and there was none", by 16.00 they take out a refrigerator with ice cream, which is issued strictly 1 ball per hand. We took 2 rooms nearby, as 4 adults + a child arrived, and so, according to their rules, everyone stands in line for their ice cream, by the way, none.
There is no one to quarrel with, they tried, the staff is all on the side...
As a result of the rest, one gets the impression that THIS "hotel" and Sunny Beach itself are different "states". The city, the beach, other hotels that I managed to visit are all super.
Gentlemen vacationers, run away from the Riviera as far as possible. . .
Translated automatically from Russian. View original