Clean the room every day, quality! The air conditioning and refrigerator work well.
Breakfasts here are wonderful! I waited every morning to taste tiramisu! Watermelon and melon are always sweet! My husband and I are very happy with the food.
The pool and the whole area are constantly kept clean and tidy. Close to the sea, the beach is large, clean.
It is a pity that wi-fi is paid.
We recommend everyone to relax here!
Specifically, my friends and I - a married couple and a couple with a child left negative impressions about the hotel.
To begin with, the tour operator "Landis", representing the interests of the voucher - "Adriatic Travel" forgot to provide a transfer to the hotel, so I had to take a taxi. The representative of the tour operator "Landis" by the name of Maria Dimcheva, who met tourists at the hotel, generally explained that it was our mistake that the transfer did not arrive, because we did not contact the transfer minibus ! ! After that, she went about her business, ignoring claims and requests for sane explanations. People from horror films work at the reception, they don’t smile at anyone, they freeze if it’s profitable for them (they don’t understand Russian and English?! ) the couple was first identified in one number !! ! this is when booking and paying in advance) They answered the claims that repairs were underway in the rooms we booked (the sewer broke through) and offered to move to another hotel for 4 days, despite the fact that we were all booked together and by one company. After that, they offered an alternative and took me to a room (number 1), which is not a room, but a technical room for staff accommodation (the corner in the hostel is 5 stars). A small scandal with the threat of calling the police on my part, since the hotel did not fulfill its obligations, resolved the issue and finally settled in a normal room, but at 16.30 (apparently, the sewage accident was quickly eliminated, liars. No requests or persuasion to call to talk with the owner The manager of the hotel does not act on the administration at all. The manager was rude, presented herself as the owner of the hotel, behaved rudely and defiantly (by the name of Pepa). By the way, at the request of the tourists, no one called the police. couple, in the room in the evening, while they were not brought a note, demanding to move to another room in the morning. When they went to figure out what was going on at the reception, again rudeness and disrespect from the hotel administration. The owner of the hotel was seen several times, this man was very apologetic) for the inconvenience caused, offered to pamper him with wine as a compliment for the troubles, but apparently forgot about it...
As a result - a spoiled mood among all the tourists who were affected. Boars who do not care about the reputation of their business.
Shouts and yells, namely the yells of English-speaking guests around the clock, and from 00 to 6 in the morning, including, do not contribute to rest (
Specifically, my friends and I - a married couple and a couple with a child left negative impressions about the hotel.
To begin with, the tour operator "Landis", representing the interests of the voucher - "Adriatic Travel" forgot to provide a transfer to the hotel, so I had to take a taxi. The representative of the tour operator "Landis" by the name of Maria Dimcheva, who met tourists at the hotel, generally explained that it was our mistake that the transfer did not arrive, because we did not contact the transfer minibus ! ! After that, she went about her business, ignoring claims and requests for sane explanations. People from horror films work at the reception, they don’t smile at anyone, they freeze if it’s profitable for them (they don’t understand Russian and English?! ) the couple was first identified in one number !! ! this is when booking and paying in advance) They answered the claims that repairs were underway in the rooms we booked (the sewer broke through) and offered to move to another hotel for 4 days, despite the fact that we were all booked together and by one company. After that, they offered an alternative and took me to a room (number 1), which is not a room, but a technical room for staff accommodation (the corner in the hostel is 5 stars). A small scandal with the threat of calling the police on my part, since the hotel did not fulfill its obligations, resolved the issue and finally settled in a normal room, but at 16.30 (apparently, the sewage accident was quickly eliminated, liars. No requests or persuasion to call to talk with the owner The manager of the hotel does not act on the administration at all. The manager was rude, presented herself as the owner of the hotel, behaved rudely and defiantly (by the name of Pepa). By the way, at the request of the tourists, no one called the police. couple, in the room in the evening, while they were not brought a note, demanding to move to another room in the morning. When they went to figure out what was going on at the reception, again rudeness and disrespect from the hotel administration. The owner of the hotel was seen several times, this man was very apologetic) for the inconvenience caused, offered to pamper him with wine as a compliment for the troubles, but apparently forgot about it...
As a result - a spoiled mood among all the tourists who were affected. Boars who do not care about the reputation of their business.
Shouts and yells, namely the yells of English-speaking guests around the clock, and from 00 to 6 in the morning, including, do not contribute to rest (
They clean every day, but the maids are lazy (or maybe we got one). I warn you, they report everything to their management, God forbid you bring food or a plate from the restaurant, you can get a letter at the exit with a fine of 20 lev and they won’t give you back your passport. By the way, take your passport immediately, in no case do not leave it at the reception.
Children's pool with slides is normal. But when you look at adults drinking endless beer in the same pool, it becomes somehow uncomfortable.
A kettle for rent costs 2 leva per day, the Internet is 5 lev per day. I think this is very expensive.
There is an ALDO supermarket nearby. If you have time, you can go to the DIAMAND supermarket, it is cheaper.
It’s about 10 minutes walk to the sea. It’s certainly cool. But since they don’t clean the sandy strip, then most likely in August there will already be a big dump. is saved.
There is a stop near the hotel. 1.5, 8 buses go to Nessebar. The fare is 1.3 leva. This is a wonderful place. I advise everyone to go there.
There is no hair dryer either. Soap + shampoo is given once upon arrival . .
Take a kettle, hair dryer, iron if you want to go to this hotel.
GOOD LUCK TO ALL AND GOOD REST,
My room was super, a view from three sides, a view of the mountains, the sea, the city and the beautiful courtyard of the hotel with a swimming pool. Just beautiful. Cleaned up every day. bedding and towels were changed once per week.
Internet is paid and only in the reception area, restaurant and near the pool. This is not very convenient.
I recommend the hotel, inexpensive and comfortable.
The hotel is really good. 300-350 meters maximum from the sea. The sea nearby is clean, calm, quiet, sandy entrance, gentle. The beach has a volleyball net, several playgrounds that can be used. The sand is sifted. You can sunbathe on your towels for free. there was enough space. You can have a drink in one of the bars, which have their own sunbeds and relax on them.
The hotel has its own fenced area. Swimming pool with 4 slides, children's section. 2 playgrounds, swings. The area is cleaned daily. All swings, sunbeds are washed, paths, plants are watered. Rooms are quite spacious, clean. Everything worked. Furniture, plumbing - new. Clean daily. Qualitatively. Bed linen and towels are changed.
Rooms are quite large with a beautiful balcony. Large double bed with orthopedic mattress and nice pillows. The room had a TV, air conditioning, refrigerator. The children slept on a wide sofa bed.
Also handy, not a book.
The hotel has a good exchange rate. They did not see the highest. Except for those who cheat (on the waterfront). They write the selling rate, and in fact exchange for a much lower. to take money back is quite difficult.
Internet is paid at the hotel and expensive. It is better to take a beer in a cafe and ask for a password to Wi-Fi.
The food is good. Now it is not profitable to go to cafes or cook yourself. For breakfast, yogurt, soup, salads, casserole, slicing, breakfast cereals, milk, jams, eggs, various rolls, desserts, everything for sandwiches, croutons, eggs, sausages ...The choice is wide. For dinner - 2 side dishes, 2 meat dishes or meat and fish, delicious soup (not puree), salads, desserts. Everything is delicious, fresh. There is little fruit. Almost none. There are a lot of vegetables. Few people had dinner. Many people on the spot paid extra for the evenings. So much more expensive.
About 800 meters away is the Cascade complex. New buildings. There is a huge playground with swings, a football field, exercise machines. Enlightened. Free entrance.
In the evenings we went there.
Vacationers, mostly British, many Ukrainians. The hotel usually accommodates 2 children and 2 adults free of charge. That's why there are a lot of children. It was very interesting for my children. We played together, pushed on the slides, played billiards (there is a hotel). All Ukrainians became friends together. Some others accompanied. In a word, super)
The only thing that not everyone can like, the music by the pool sounds until the evening. But we were given numbers away from the pool. Doc slept in the room at lunch. If you close the door, you will not hear music. We do not mind the music at all) When booking the tour indicated to settle in a quiet place.
Given that the hotel is one of the cheapest 3-star, it is a very decent option. Everyone we talked to was satisfied. Except for a woman who took a room with a kitchen for big money, like us with 2 meals a day. A lot is spent on food and you need to cook constantly. There is a Zora supermarket next to the hotel. Not very cheap, but always nearby.
The hotel itself has a 24-hour mini market. Slightly more expensive than Zora. It is best to go to Penny (towards Nessebar). It is much cheaper. Bus stop right next to the hotel.