Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
1.0
Cleanliness:
1.0
Food:
4.0
Amenities:
8.0
THE HOTEL DOES NOT WORK FOR A THREE STARS, EVEN UP TO TWO IS FAR AWAY. To the sea 7 minutes walk and this is the only plus along the way. To the very center of Sunny Beach (Kuban Hotel) about 12-15 minutes on foot. The first supermarket is 50 meters from the hotel, and there are a lot of shops and cafes nearby. The farther from the center and from the sea, the cheaper it is to eat in cafes.
The beach is dirty, a lot of garbage - bags, bottles, cigarette butts, etc.
And now about the hotel itself - we arrived at 5.30 in the morning, check-in at 14.00, we were settled at 12.00, thanks to them for this, but as it turned out, it was possible to pay 20 euros and check in immediately and not wait half a day, but no one told us this. The hotel consists of two buildings, the hotel itself - there are 6 or 7 floors and across the road De Luxe - there are 4 floors. Some windows overlook a noisy highway, others look at the hotel. ROOM CLEANING IS SIMPLY TERRIBLE, they don’t really worry about it, one day they didn’t clean it at all, after we told about it at the reception, then the next day they just removed the garbage from the trash, about washing the floor or sweeping, no one bothered, no one made the bed, but it’s not important for me, it’s not hard for me to do it myself (but by the standards of three-star hotels they are required). The floor was constantly wet in the shower, as either the toilet cistern, or the toilet itself, or the washbasin, or all of this together, was leaking. One light bulb in the room did not work. The balcony is tiny and is separated from the neighboring one by a low side, if you wish, you can easily climb over to visit your neighbors. Well, at least there was a normal air conditioner and a TV - a decent plasma. Towels NEVER CHANGED, about bed linen just do not say anything. There were 2 towels per person, although there should be 3 for a three star hotel.
The INTERNET is generally a separate issue. The first day was normal, on the second it didn’t catch anything, after they told about it at the reception, they made round eyes and said that they couldn’t do anything, that everyone was complaining and they didn’t know what to do. There was a password-protected very good Wi-Fi, but for some reason the employees do not know what kind of Wi-Fi it is and where it came from, but by a strange coincidence it is called the same as the hotel. HM. . .
POOL - too small for such a hotel, not enough sunbeds for all. If you do not come at 7-8 in the morning and do not throw a towel on the sunbed, then there will be no place by the pool. The pool was cleaned only on the first day we arrived, after that I never saw it cleaned and a lot of hair, chips, etc. floated.
BREAKFAST - the food is not very tasty, there is no variety - cereal with milk, yogurt or kefir, two types of sausages, scrambled eggs, cucumbers, tomatoes, peppers, lettuce, cabbage, boiled eggs, bread, butter, cheese, cheese (very tasteless), two or three types of sausage, al dente buckwheat (already crunches in the mouth, it is so undercooked), pasta, croutons, apples, plums, sweet water (like fanta very diluted with water without gas), on the last day spoiled peppers were served on the third day already tired of eating it. But, they make delicious cappuccino and coffee is also good, at least this.
The toilet near the reception almost never had toilet paper and paper towels, you had to constantly go to the reception and ask.
A lot of noisy Turks rest in this hotel. I am writing the word "noisy", since a review with mats is unlikely to be published. They absolutely do not know how to behave, they yell day and night, they break glass glasses right in the pool, they smoke right in the pool (namely, in the water). The hotel administration ignored complaints about them and pretended that they did not notice anything, although they themselves passed several times and saw everything.
THE HOTEL IS STILL VERY FAR UP TO THREE STARS, so I do not recommend it!
The beach is dirty, a lot of garbage - bags, bottles, cigarette butts, etc.
And now about the hotel itself - we arrived at 5.30 in the morning, check-in at 14.00, we were settled at 12.00, thanks to them for this, but as it turned out, it was possible to pay 20 euros and check in immediately and not wait half a day, but no one told us this. The hotel consists of two buildings, the hotel itself - there are 6 or 7 floors and across the road De Luxe - there are 4 floors. Some windows overlook a noisy highway, others look at the hotel. ROOM CLEANING IS SIMPLY TERRIBLE, they don’t really worry about it, one day they didn’t clean it at all, after we told about it at the reception, then the next day they just removed the garbage from the trash, about washing the floor or sweeping, no one bothered, no one made the bed, but it’s not important for me, it’s not hard for me to do it myself (but by the standards of three-star hotels they are required). The floor was constantly wet in the shower, as either the toilet cistern, or the toilet itself, or the washbasin, or all of this together, was leaking. One light bulb in the room did not work. The balcony is tiny and is separated from the neighboring one by a low side, if you wish, you can easily climb over to visit your neighbors. Well, at least there was a normal air conditioner and a TV - a decent plasma. Towels NEVER CHANGED, about bed linen just do not say anything. There were 2 towels per person, although there should be 3 for a three star hotel.
The INTERNET is generally a separate issue. The first day was normal, on the second it didn’t catch anything, after they told about it at the reception, they made round eyes and said that they couldn’t do anything, that everyone was complaining and they didn’t know what to do. There was a password-protected very good Wi-Fi, but for some reason the employees do not know what kind of Wi-Fi it is and where it came from, but by a strange coincidence it is called the same as the hotel. HM. . .
POOL - too small for such a hotel, not enough sunbeds for all. If you do not come at 7-8 in the morning and do not throw a towel on the sunbed, then there will be no place by the pool. The pool was cleaned only on the first day we arrived, after that I never saw it cleaned and a lot of hair, chips, etc. floated.
BREAKFAST - the food is not very tasty, there is no variety - cereal with milk, yogurt or kefir, two types of sausages, scrambled eggs, cucumbers, tomatoes, peppers, lettuce, cabbage, boiled eggs, bread, butter, cheese, cheese (very tasteless), two or three types of sausage, al dente buckwheat (already crunches in the mouth, it is so undercooked), pasta, croutons, apples, plums, sweet water (like fanta very diluted with water without gas), on the last day spoiled peppers were served on the third day already tired of eating it. But, they make delicious cappuccino and coffee is also good, at least this.
The toilet near the reception almost never had toilet paper and paper towels, you had to constantly go to the reception and ask.
A lot of noisy Turks rest in this hotel. I am writing the word "noisy", since a review with mats is unlikely to be published. They absolutely do not know how to behave, they yell day and night, they break glass glasses right in the pool, they smoke right in the pool (namely, in the water). The hotel administration ignored complaints about them and pretended that they did not notice anything, although they themselves passed several times and saw everything.
THE HOTEL IS STILL VERY FAR UP TO THREE STARS, so I do not recommend it!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Good, comfortable hotel
- hotel of jewish crazy youth
- THE HOTEL IS STILL VERY FAR UP TO THREE STARS, I DO NOT RECOMMEND!
- I do not advise anyone.
- Before it's too late, it's better to pay extra money and have a good rest
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