everything is critical, as in a pioneer camp

Written: 26 april 2018
Travel time: 19 — 23 april 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 1.0
Food: 3.0
Amenities: 2.0
Very often I read reviews about the Chonki sanatorium, in the summer they wanted to relax with the whole family, and decided to take a ticket for a weekend tour, we got 5 days. Now in order.
The scenery on the territory has not changed much since I was 90 years old, I just went from school and everything was the same. Only a chic reception hall was made, and then HORROR!!!! ! Entering the room, we lived in the second building on the second floor, I even had a child 4.9 told him, let's not take off our shoes. The refrigerator was turned off, but it was not necessary to wash it, all the water inside and around on the floor. Dust is present everywhere, in the cabinets where the things of the former tenants lay, it is clean, and in the corners it is terrible. a carpet that is on the floor, and is considered bedside, when the edge is raised, sand actually pours.
The windows are old, see through, the handles do not work, on the balcony the frame has no handles at all, that is, you need to open it with your finger somehow.

Shower and toilet is generally Trash!!!!! ! The fact that the smell is worth it is just terrible. I used my perfume body spray instead of air freshener, as it was impossible to do otherwise. A shower, if it could be called that, is the components: a rubber (dirty) rug + rain itself and a faucet, at which only the rain worked and then in different directions + a curtain + most importantly a BASIN!!!!! ! There is no paddock. that means if one took a shower, then the second one goes into the toilet and the floor is completely wet, in short, into a puddle, since all the drain goes to the floor. It is impossible to take a shower, as the corner is very small and the curtain constantly sticks to the body. It is also impossible to hang the rain, since the holder is attached so high that the shower is directed in a completely different direction.
For guests there are 2 bars of soap and towels, 2 bath and 4 small ones.
There were 6 hangers with hangers in the closet, and you won’t believe it, only one was intact, the rest were all broken.
Seeing all this, I went down to the administrator, the answer was SHOCKED: You understand, we just checked out very late and we hadn’t had time to clean it yet. Excuse me, my ticket starts at 00-00 hours. we checked in at 7:30, but they have a maid working from 8:00.
Now a little about the dining room.
Service in the dining room is good / friendly girls always with a smile. But that's all...... There is no variety on the menu, although it is a choice. Very few dishes with fish and natural meat. YOU basically cutlets, meatballs, goulash, pilaf. That is, nothing more than natural. And the most interesting thing is that they have a buffet, but only 50-60% of vacationers have something to take from this table. even in the morning several times there was not enough milk oatmeal.
Yes, there is nothing to say about the procedures. Very friendly staff and doing well. The only place we have been in Chonki is the Salt Cave, or rather, the staff says so. who carries out this procedure. As far as I have heard about it, and where we have not been everywhere, it is recommended to talk loudly, even sing songs. And here, on the contrary, sit quietly, and go with children only in children's time to a children's session.
Having visited this sanatorium, I remembered my school years, how we rested there with classmates, for this MANY THANKS !!!!!
And so, talking with other vacationers, I did not hear a single positive review. And I just can not understand where such great reviews come from on their site.
The prices for accommodation and meals are huge, for 5 days I paid 314 rubles for myself and for the child. And there is no return. Treatment was purchased separately.

The management needs to fix all the shortcomings so that there are regular customers. I did not have a good impression in five days, and I have no desire to return again.
Translated automatically from Russian. View original